Specialist Field Engineer

Barron McCann Ltd; York and North Yorkshire; On-site; GBP 32,000 - 55,000; Full time

Job summary

Barron McCann Ltd in the United Kingdom is seeking an experienced Specialist EPoS Field Engineer ready to move beyond break-fix support. You will diagnose hardware, software, and network issues, deliver deployment projects, and act as a technical lead in fast-paced retail and hospitality environments.

You'll install and configure EPoS systems, WiFi, and IT infrastructure, perform site surveys, and mentor junior engineers while collaborating with planning and project teams to ensure seamless live

Qualifications

• Experience as a field-based EPoS or IT engineer.
• Knowledge of hardware, peripherals and IP networking.
• Strong troubleshooting and problem-solving skills.
• Clear communication and a proactive, adaptable approach.

Responsibilities

• Handle escalated technical calls and complex fault scenarios.
• Install and configure EPoS, IT hardware, networking, and WiFi.
• Perform site surveys for installations and upgrades.
• Carry out planned maintenance and proactive service visits.
• Coach and mentor other engineers and collaborate with project teams.

Skills

Hardware & Networking

EPoS systems

Troubleshooting

Customer communication

Site surveys

Job description

If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role.

At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK's most recognised brands.

Why this role stands out

This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies.

You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.

Your impact

As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.

What you will be doing

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

Experience as a field-based EPoS or IT Engineer

• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break-fix environments
• Strong troubleshooting and problem-solving skills
• Clear communication skills
• A proactive and adaptable approach with strong organisational skills

What you can expect

A varied role with ownership and autonomy, If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you