Specialist Field Engineer

Precept Recruit; Cumbernauld; On-site; GBP 32,000 - 52,000; Full time

Job summary

Barron McCann is seeking a Specialist Field Engineer to support EPoS and IT field services across retail and hospitality sites in the UK. The role requires fault resolution, installations, and working across networks and hardware in live environments.

Expect travel, site surveys, proactive maintenance, and opportunities to mentor other engineers while delivering deployments for leading brands.

Qualifications

• Field-based EPoS or IT engineering experience required.
• Knowledge of hardware, peripherals, and IP networking.
• Experience with installations and break-fix work.
• Strong troubleshooting and problem solving.
• Clear communication and proactive approach.

Responsibilities

• Handle escalated technical calls and complex faults.
• Install and configure EPoS, IT hardware, networking, and WiFi.
• Carry out site surveys for installs and upgrades.
• Perform planned maintenance and proactive visits.
• Collaborate with project teams and coach others.

Skills

EPoS field engineering

Hardware troubleshooting

Networking

Project delivery

Mentoring

Tools

EPoS hardware

Job description

Specialist Field Engineer - EPoS & IT Field Services

Field-Based Role UK Travel Required

Take your engineering career to the next level

If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role.

At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK’s most recognised brands.

Why this role stands out

This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies.

You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.

Your impact

As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime.

You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.

What you will be doing

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

What we are looking for

• Experience as a field-based EPoS or IT Engineer
• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break-fix environments
• Strong troubleshooting and problem-solving skills
• Clear communication skills
• A proactive and adaptable approach with strong organisational skills

What you can expect

• A varied role with ownership and autonomy
• Opportunities to develop skills across new technologies
• A step up into a more senior, solutions-focused role
• Ongoing training and exposure to new systems
• A supportive environment where your expertise is valued

Things to know

• This is a field-based role with extensive travel
• Out of hours work, overnight stays, and night work may be required
• A full UK driving licence is essential