Specialist Field Engineer

Precept Recruit; Cambridge; On-site; GBP 42,000 - 60,000; Full time

Job summary

Barron McCann is seeking a Specialist Field Engineer specializing in EPoS and IT field services in the UK. This role involves travel, fault resolution, installations, and deploying next-generation technology for leading retail and hospitality brands.

You will diagnose hardware, software, and networking issues, perform site surveys, and mentor junior engineers while collaborating with project teams to deliver multi-skilled deployments.

Qualifications

• Experience as a field-based EPoS or IT Engineer.
• Knowledge of hardware, peripherals, and IP networking.
• Experience in installations and break-fix environments.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Handling escalated technical calls and complex fault scenarios.
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions.
• Performing site surveys for installations and upgrades.
• Carrying out planned maintenance and proactive service visits.
• Diagnosing faults to component level or replacing full units where required.
• Supporting project work independently or within a team.
• Coaching and mentoring other engineers.
• Working closely with planning and project teams.

Skills

EPoS field engineering

IP networking

Break-fix experience

Troubleshooting

Tools

EPoS hardware

WiFi networking

Networking equipment

Job description

Specialist Field Engineer - EPoS & IT Field Services

Field-Based Role UK Travel Required

Take your engineering career to the next level

If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role.

At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK’s most recognised brands.

Why this role stands out

This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies.

You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.

Your impact

As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime.

You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.

What you will be doing

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

What we are looking for

• Experience as a field-based EPoS or IT Engineer
• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break-fix environments
• Strong troubleshooting and problem-solving skills
• Clear communication skills
• A proactive and adaptable approach with strong organisational skills

What you can expect

• A varied role with ownership and autonomy
• Opportunities to develop skills across new technologies
• A step up into a more senior, solutions-focused role
• Ongoing training and exposure to new systems
• A supportive environment where your expertise is valued

Things to know

• This is a field-based role with extensive travel
• Out of hours work, overnight stays, and night work may be required
• A full UK driving licence is essential