Specialist Field Engineer

Barron McCann Ltd; Preston; On-site; GBP 32,000 - 42,000; Full time

Job summary

Barron McCann Ltd is seeking an experienced EPoS Field Engineer in the Preston area to join a high-impact specialist team. You will tackle complex fault scenarios, install and configure EPoS systems, and lead deployments across top retail and hospitality brands.

This varied role combines field fault resolution with project delivery, site surveys, and proactive maintenance. You will mentor peers and work closely with planning and project teams to minimise downtime and ensure successful live

Qualifications

• Proven experience as field-based EPoS or IT engineer.
• Knowledge of hardware peripherals and IP networking.
• Strong troubleshooting and communication skills.

Responsibilities

• Respond to escalated technical calls and complex faults.
• Install and configure EPoS, IT hardware, networking, and WiFi.
• Conduct site surveys for installations and upgrades.
• Perform planned maintenance and proactive service visits.
• Diagnose faults to component level or replace units where needed.
• Support project work independently or with a team.
• Coach and mentor other engineers.
• Collaborate with planning and project teams.

Skills

EPoS hardware

IP networking

WiFi deployment

Fault diagnosis

Project delivery

Technical leadership

Site surveys

Mentoring

Job description

If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role.

At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK's most recognised brands.

Why this role stands out

This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies.

You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.

Your impact

As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.

What you will be doing

• Handling escalated technical calls and complex fault scenarios
• Installing and configuring EPoS, IT hardware, networking, and WiFi solutions
• Performing site surveys for installations and upgrades
• Carrying out planned maintenance and proactive service visits
• Diagnosing faults to component level or replacing full units where required
• Supporting project work independently or within a team
• Coaching and mentoring other engineers
• Working closely with planning and project teams

Experience as a field-based EPoS or IT Engineer

• Knowledge of hardware, peripherals, and IP networking
• Experience in installations and break-fix environments
• Strong troubleshooting and problem-solving skills
• Clear communication skills
• A proactive and adaptable approach with strong organisational skills

What you can expect

A varied role with ownership and autonomy, If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you