Specialist, Content Developer

Pearson; Manchester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Pearson is seeking a Specialist, Content Developer to lead content development for computer assessments and collaborate with global teams. You will manage multiple projects, train SMEs, and ensure item quality and timely delivery across varying programs.

You will also support AI adoption where appropriate, work within security standards, and coordinate with clients to meet exam specifications and budgets.

Qualifications

• Bachelor's degree required; master's preferred.
• Experience as editor, content or test developer, or related coursework preferred.
• Experience with generative AI, LLMs and prompt engineering preferred.

Responsibilities

• Liaise with programme and project teams to determine content requirements.
• Train SMEs for item writing and review.
• Coordinate item banking tool setup and ensure all elements are captured.
• Manage documentation and ensure security of materials.
• Escalate risks to ensure high-quality items are delivered on schedule.
• Document processes and identify opportunities for improvement.
• Oversee budgeting and contracting of writers and subcontractors.

Skills

Collaboration & comms

Confidentiality

Innovation & adaptability

Content development

Analytical thinking

Continuous improvement

Integrity & detail

Education

Bachelor's degree

Master's degree preferred

Experience in education/testing

Tools

Generative AI

LLMs & prompt engineering

Job description

Specialist, Content Developer

In this role on our UK-based content development team, you will be responsible for developing content for computer assessments, both for admissions tests and professional certification examinations. You may also partner with our teams in the US and Australia.

In collaboration with the team, you will manage a workstream of overlapping projects, partnering with clients and cross-functional teams on multiple exam programs and deliverables, monitoring scope and deadlines as well as escalating risks as needed.

In addition to training subject matter who write and review exam questions, you will facilitate in-person and virtual content development workshops. You will work Pearson's measurement team and our clients to build fair, reliable and valid examinations. You will evaluate test items applying best practices in assessment and statistical performance data.

In addition, you will be expected to support the adoption and implementation of AI where appropriate as it becomes more integrated with our workstreams.

SCOPE AND IMPACT OF THE JOB

The tasks performed in this position highly impact the business interests of the company. This position plays a critical role in Pearson's overall mission of We help people realise the life they imagine through learning .

PRIMARY RESPONSIBILTIES

• Liaising with programme and project teams as appropriate
• Working with clients to determine their content development requirements
• Training Subject Matter Experts (SMEs) for item writing and review
• Coordinating the process of fulfilling requirements for images, language translation and audio, if necessary
• Conducting item writing and item review sessions
• Reviewing items for adherence to house style and test specification
• Specifying the setup requirements for the item banking tool for Pearson VUE clients ensuring that all requisite item elements are captured
• Managing documentation relating to the item production process ensuring version control is updated and that the total security of all materials is maintained
• Escalating risks to the Programme Manager and Content Development Manager to ensure that solutions are found and high-quality examination items are developed within deadline
• Documenting processes and identifying process improvement opportunities
• Ensuring that items are prepared on budget and to schedule
• Managing the contracting and payment of item writers and subcontractors
• Performing other duties as assigned by the Content Development Manager

CORE COMPETENCIES

• Collaboration and Communication: Collaborate effectively with members of testing services teams and other cross-functional Pearson teams, providing timely and complete input on reports, documentation, projects, teams, meetings, and process improvements.
• Confidentiality and Security: Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.
• Innovation and Adaptability: Embrace and champion innovative technologies and approaches, adapting quickly to new tools and methodologies in both AI-driven and traditional content development.
• Content Development Expertise: Exhibit strong skills in traditional content development processes, including item writing, item bank management, and quality control, ensuring alignment with best practices in assessment and educational standards.
• Analytical Thinking: Apply strong analytical skills to evaluate both AI-generated and traditionally developed content, using statistical data and performance metrics to inform decisions and improvements.
• Continuous Improvement: Maintain a continuous learning orientation, staying current with the latest AI advancements and traditional content development techniques. Incorporate new knowledge into the content development workflow to drive ongoing improvement.
• Integrity and Attention to Detail: Demonstrate integrity in all tasks and maintain a high level of attention to detail to ensure accuracy and quality in both AI-generated and traditionally developed content.

QUALIFICATIONS

• Bachelor's degree required, master's degree preferred
• Experience as editor, content or test developer, related coursework, or other direct applicable experience preferred
• Experience with generative AI, LLMs (Large Language Models) and prompt engineering preferred

WORK ENVIRONMENT AND CONDITIONS

• Use of phone, PC, and keyboard for data input and communications
• Ability to work remotely in a secure environment
• Ability to negotiate transportation for off-site meetings and to keep on-person a laptop during transit
• Travel requirement up to 10%

Your rewards & benefits

We know you'll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.

Please see our attractive UK benefits here: Pearson Jobs - Benefits

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job:

Learning Subject Matter Experts

Job Family:

LEARNING&CONTENT_DEVELOPMENT

Organization:

Assessment & Qualifications

Schedule:

FULL_TIME

Workplace Type:

Hybrid

Req ID:

25358