Trainee Special Investigator

Davies; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Leadership training programme

Funding for professional qualifications

25 days holiday

Job summary

A leading insurance firm in the United Kingdom is seeking an experienced investigator to manage a portfolio of investigation cases. The successful candidate will require an insurance background and be adept at conducting inquiries, reporting results, and liaising with authorities when fraud is identified. This full-time role offers various professional development opportunities and a comprehensive benefits package.

Qualifications

• Previous investigative experience is essential.
• Advanced insurance industry knowledge is required.
• First class communication skills needed.

Responsibilities

• Manage a portfolio of investigation cases for clients.
• Undertake thorough enquiries and report outcomes.
• Liaise with police for fraud cases.

Skills

Investigative experience

Insurance industry knowledge

Communication skills

Time management

IT literacy

Knowledge of civil law

Education

Investigatory qualification

Tools

Excel

Word

Job description

Description

Amazing new opportunity interesting work within Insurance claims investigation. The successful candidate will need both an Insurance and Investigatory background

Department

Client Management

Location

Home United Kingdom

Job purpose

Manage a portfolio of investigation cases from various instructing Client (covering Domestic and Commercial Property, Motor, Casualty and Niche Products)

Working in partnership with the instructing Client, the investigator will undertake thorough and focused enquiries, report upon the outcome of the investigation and make informed and evidence-based recommendations on policy response.

Cases where fraud is established may involve liaising with police to secure a prosecution.

#INDUKI

What will your day look like

• Undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, to include -

• Technical Knowledge
• Investigative Planning & Preparation
• Interviewing & Statement Taking
• Evidence Identification, Gathering, Analysis & Presentation
• Reporting & Correspondence Proficiency

Investigate and validate claims within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group

Support & assist in the development of DSI staff (e.g. Investigators, Conversation Management Handlers)

Adhere to client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols

Establish and maintain contacts with external investigative bodies and agencies, as approved by DSI management

Be accountable for achieving Key Performance Indicators, as determined by DSI management

To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)

Promote & maintain the profile of DSI within the Company and throughout the marketplace generally

Perform any other appropriate duties, as & when reasonably requested by DSI Management

All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.

Knowledge and Abilities

• Previous investigative experience essential, an investigatory qualification would be advantageous
• Advanced insurance industry knowledge essential
• First class communication skills
• A high level of self-motivation and personal accountability
• Demonstrate a structured approach and effective time management skills
• Ability to work with the minimum of supervision
• High levels of IT literacy, proficiency with Excel and Word
• Working knowledge of civil & statutory law within investigations
• Working knowledge of evaluating and handling “intelligence”
• Capable of handling sensitive and confidential material
• Willing to commit to professional study
• High ethical and professional standards
• Clean UK driving licence

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Other, Information Technology, and Management
• Industries: Insurance