Special Events Sales Executive

The Belfry; Sutton Coldfield; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounted restaurant/bar access

Discounted gym memberships

Wellbeing support and mental health

Cycle2Work scheme

Free parking

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking an experienced Events Sales Executive to join our Weddings, Social Events and Corporate Dinners team. You will be responsible for booking and planning events, building strong client relationships, and driving conversions through exceptional service.

The role is 40 hours per week, including 1–2 Saturdays per month, with a focus on delivering outstanding guest experiences and targets within a dynamic, award-winning resort environment.

Qualifications

• Previous Sales experience is required.
• Must be methodical with attention to detail and able to work on own initiative.
• Must be computer literate with hotel PMS Delphi and Daylight.
• Guest-focused and enthusiastic with excellent customer service.
• Flexible and able to work well within a team.

Responsibilities

• Booking and planning of Weddings, Social Events and Corporate Dinners.
• Handling day-to-day enquiries and event coordination to Belfry standards.
• Communicating with the Meetings and Events team to create fantastic experiences.
• Achieving individual and team conversion targets.
• Arranging and conducting show-arounds to showcase facilities.

Skills

Methodical

Guest service

Customer service

Team player

Tools

Delphi

Daylight

Job description

The Belfry Hotel & Resort is an award-winning hotel,home to 300+ luxurious bedrooms and suites, several restaurants and bars,events and meetings spaces, a leisure club and spa. Our three golf courses,including The Brabazon, are recognised as world-class, and home to this year’sBetfred British Masters. Whether you're drawn to our iconic golf courses, theserenity of the spa, the excitement of guest services, or our behind-the-scenesoperations, there's a place for you in our vibrant team.

The Belfry has undergone a major expansion and renovationwith an investment of over £80 million, marking a new and exciting chapter inour history. The resort has been transformed with the addition of The MastersSuite, a stunning new event space, 149 additional bedrooms, a state-of-the-artleisure club and a host of other enhancements that elevate the Belfryexperience like never before.

We believe in taking care of our team just as much as we doour guests. That's why we were named in the 2024 Caterer’s Top 30 Best Placesto Work, as well as Springboard’s 2024 Best Employer. So, join us on ourjourney as we unveil a new and unparalleled resort.

Joining the sales team offers a dynamic and fulfillingexperience, recognised as the Best Sales and Marketing Team. Our fast-pacedenvironment adopts personal and professional growth, with a focus onexceptional service and maximising potential. The team specialises inconference and events sales, special events, and golf sales, offering diverseopportunities. The Belfry Hotel & Resort provides an exceptional venue forcareer advancement.

About the role

In this role you will be responsible for the booking and planning of Weddings, Social Events, and Corporate Dinners. You will be contracted for 40 hours per week, including 1-2 Saturdays per month. Your roles and responsibilities include:

• Delivering exceptional customer service to allclients at all times
• Building and maintaining client relationships
• Undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained
• Communication with the Meeting and Events team to create fantastic experiences
• Achieving individual and team conversion targets
• Arranging and conducting show arounds, showing The Belfry’s facilities to their full potential

About you

Previous Sales experience is required.

The ideal candidate will be:

• Methodical - accurate & ability to work onown initiative, with outstanding attention to detail
• Computer literate, with experience of hotel PMS.i.e. Delphi & Daylight
• Guest focused and enthusiastic, with excellentcustomer service skills
• Flexible and capable of working well within ateam

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching& mentoring, in-house training and provide access to our online learningplatform, The Belfry Campus. We offer apprenticeships in a host of subjectsdelivering nationally recognised qualifications to help advance careers, andour LEAD development programme empowers and inspires our teams to grow fromTeam Member through to Executive roles. We aim to promote internally wherepossible, nurture ambition and ensure all our team looking to progress havedevelopment plans in place, to support you to achieve your potential.

We prioritise your wellbeing with discounted gym membershipsand wellness programmes for personal growth. Partnering with The Burnt ChefProject, we offer mental health support and access to funded counselling. Ourhealthcare schemes include life assurance, 24-hour GP services, and healthcash-plans, while our Menopause Support programme provides tailored assistance.With Wagestream access, you can easily track earnings, manage savings, andaccess wages on your terms, promoting financial wellness. Our Cycle2Work schemesupports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, longservice recognition, and extra holidays for loyalty and team events. Enjoydiscounts at our resort's restaurants, bars, spa, and golf, for you and yourfriends & family. Access to Perkbox provides discounts & vouchers foreveryday use plus on the spot rewards for your hard work. We provide freeparking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of ourSilver Award from Green Tourism and GEO Certification. The Belfry, spanning 550acres in the Midlands, prioritises giving back to our local community andprotecting wildlife. We integrate ESG into everything we do, from charityinitiatives, raising over £20,000 last year, to golf course maintenance. Wetrack charitable work at personal, departmental, and resort-wide levels toshowcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a communitythat values each individual’s contribution and growth, whilst supporting eachother’s success - regardless of department or role. Our Belfry Beliefs – Make aDifference, Own Our Actions, Better Together, and Deliver Every Day – aren'tjust words; they're the foundation of our culture and the essence of who weare.

If you're seeking a place where you can contribute, grow,and have a lasting impact – then the Belfry Hotel & Resort is the place foryou.

For The Belfry's privacy notice, click [here] . For Harri’s privacy notice click [ here ]