Special Events Coordinator

LGH Hotel Management Ltd; Cardiff; Sur place; GBP 16 531 000 - 24 797 000; Temps partiel

Avantages offerts par ce poste

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Résumé du poste

Holiday Inn Cardiff City Centre is seeking a Special Events Coordinator to drive memorable events from enquiry through to confirmed bookings. The role focuses on social events, weddings, and seasonal celebrations, delivering creative, well-thought-out solutions with strong commercial results.

Ideal candidates will enjoy connecting with clients, organising complex plans, and coordinating with multiple hotel teams to ensure flawless delivery.

Qualifications

• Experience in events/co-ordination helpful.
• Strong organisational and communication skills.

Responsabilités

• Managing enquiries for social events, weddings, Christmas functions and seasonal events.
• Proactively arranging site visits and hotel show-rounds, in-person or virtual.
• Understanding customer needs and tailoring solutions using the hotel’s products and services.
• Producing clear, detailed and accurate proposals for local event and wedding bookings.
• Ensuring all discussions and agreements are confirmed in writing.
• Upselling creative and value-adding solutions to maximise revenue.
• Building relationships with internal departments and external suppliers for seamless delivery.

Description du poste

Special Events Coordinator Holiday Inn Cardiff City Centre Check out the hotel on our virtual tour! 3 days (24-hour part-time position) The Opportunity Are you great with people?

Naturally collaborative?

A problem-solver with a sharp eye for detail?

Then this could be a brilliant opportunity for you.

As one of our Special Events Coordinators (SEC), you'll play a key role in bringing our most memorable moments to life.

From social banqueting and weddings to Christmas celebrations and seasonal special events, you'll be involved from the very first enquiry through to confirmed booking

• creating confidence, excitement and clarity for every client.

This role is perfect for someone who enjoys building connections, understanding what people really want from their event, and matching those needs with creative, well-thought-out solutions that deliver both exceptional experiences and strong commercial results.

What you'll Be Responsible For Managing enquiries for social events, weddings, Christmas functions and seasonal special events Proactively arranging site visits and hotel show-rounds, both in-person and virtual, to drive conversion Understanding customer needs and tailoring solutions using the hotel’s products and services Producing clear, detailed and accurate proposals for local event and wedding bookings Ensuring all discussions and agreements are consistently confirmed in writing Proactively upselling creative and value-adding solutions to maximise revenue Developing and maintaining strong relationships with internal departments to ensure seamless delivery Building an extensive network of trusted local suppliers to support flawless event coordination Acting as a calm, organised and reliable point of contact throughout the booking journey Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.

Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply). Shopping discounts

• ranging from groceries, fashion, travel, utilities, days out, and even holidays.

Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking

Who This Role Is For This role is ideal for someone who: Loves working with people and building positive, trusting relationships Is naturally organised and enjoys turning complexity into clear, confident plans Takes pride in attention to detail and getting things right first time Enjoys problem-solving and thinking creatively to meet individual client needs Feels motivated by targets, conversion and revenue

• without losing the personal touch Thrives in a collaborative environment, working closely with multiple stakeholders Gains real satisfaction from helping people create meaningful celebrations and events If you're someone who enjoys making things happen, cares about delivering memorable experiences and wants a role full of variety, connection and purpose, this could be the perfect next step.

Hotel Located in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is perfectly positioned next to Cardiff Castle and the Principality Stadium.

With 157 elegantly designed bedrooms, the hotel provides a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference center features 12 modern, fully equipped meeting rooms, making it an ideal venue for corporate events and conferences.

Guests can enjoy a variety of dining options, including a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving delicious dishes and refreshing beverages throughout the day.

About us Looking for an exciting career in the hospitality industry?

Look no further than LGH Hotels Management!

With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.

Join our dynamic team and be a part of shaping the future of the UK hospitality industry.