SPAR Wigton - Store Supervisor

James-Hall-; Wigton; On-site; GBP 21,000 - 27,000; Full time

Job summary

James Hall is hiring a Store Supervisor to manage daily store operations for 30 hours per week, in a permanent, full-time capacity. You will lead a team, ensure excellent customer service, and cover store duties in the manager’s absence, while upholding health & safety and food hygiene standards.

The role requires off-hours flexibility and a proactive, customer-focused approach to keep the store running smoothly and audits up to date.

Qualifications

• Experience leading a team in a retail environment.
• Ability to manage store operations in absence of manager.
• Flexible working hours

Responsibilities

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

Skills

Team leadership

Customer service

Health & safety

Food hygiene

Job description

Contract Type: Permanent - Full Time Hours of work: 30 hours per week

About the Role

Our Supervisors are a key part of managing our stores and leading our teams. We’re looking for people who can create an environment where colleagues are supported, motivated, and able to perform at their best.

Here’s What You Can Expect to be Doing

As a Supervisor, you’ll be involved in a wide range of responsibilities that keep the store running efficiently and the team performing at their best, including:

• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

A Few Things About You

Being a Supervisor requires you to balance several responsibilities at once. We need someone who can support the Store Manager, inspire the team, and ensure daily operations run smoothly. Our ideal person would also:

• Be enthusiastic, committed, and self-motivated
• Have experience delegating tasks and motivating a team
• Be customer-focused, remaining helpful and friendly in all situations
• Have a flexible approach to working hours