Spa Therapist - Zero Hours

Harri; Sutton Coldfield; Hybrid; GBP 7,274,000 - 10,745,000; Full time

Benefits offered by this job

12% commission on product sales

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Wellbeing support

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking an experienced Spa Therapist to deliver luxurious ESPA treatments in an award-winning spa. You will be part of a skilled team, provide personalised care to guests, and work with premium products, with training provided.

The role offers up to 12% commission on product sales, plus incentives, free onsite parking and complimentary meals during shifts, along with extensive development opportunities and wellbeing support.

Qualifications

• NVQ Level 3 in Spa Therapy or equivalent required.
• Previous spa therapist experience preferred.
• Excellent guest care and communication skills.

Responsibilities

• Deliver luxurious ESPA treatments to guests.
• Provide personalised care and product recommendations.
• Maintain a pristine treatment environment and high service standards.

Skills

Spa treatment

Customer service

Education

NVQ Level 3 in Spa Therapy

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Spa

With 20 treatment rooms, state-of-the-art facilities, and the renowned 'Fire and Ice' experience, the team in The Belfry Spa create unforgettable wellness journeys for guests. Working with us means being part of a skilled, passionate team providing personalised treatments and expert care, helping over 4,000 guests each month unwind, refresh, and feel their best. Every day brings the satisfaction of making every guest’s visit truly special.

Salary

The hourly rate is £12.71, plus service charge.

About the role

Our Spa Therapists are a lovely supportive team, who are passionate about delivering personalised treatments in beautiful surroundings. We offer a range of ESPA treatments to a diverse mix of clients, and our team love making their experience special. We are looking for someone who will enjoy delivering luxurious and relaxing treatments with a personal touch, using top quality products and ingredients. We also provide up to 12% commission on product sales, as well as running regular product and treatment incentives.

About you

Our ideal candidate will be an experienced Spa Therapist, although we can offer training and support for newly qualified Therapists. You will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA training with our in-house ESPA trainer, as well as Advanced ESPA training which is run by our ESPA supplier and also therapists will be given ORLY training.

Belfry Benefits

Learning & Development

We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.