Spa Therapist

Trump Hotels; Turnberry; Remote; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Subsidised staff accommodation

Meal on duty

Commission on Retail sales

Turnberry Friends & Family Rooms – at

Discounts at F&B outlets and Golf Shop

Resort Facilities – Spa, Gym, Golf

Trump Hotels Associate and Friends &

Uniforms and laundering at company’s  

Employee Assistance Programme

Ongoing training and Apprenticeship

Job summary

Trump Turnberry is seeking passionate Spa Therapists to join our team, delivering five-star treatments and guest experiences at Turnberry. We offer full-time, part-time, and flexible patterns to suit availability.

Therapists will follow brand standards, maintain cleanliness, and provide exceptional client care while recommending suitable products. Benefits include staff accommodation, meals, and exclusive Trump properties rates.

Qualifications

• Eligible to work in the UK.
• Strong English communication skills (written and spoken).
• HND/SVQ Level 3 in Beauty Therapy is essential.
• Passionate about delivering exceptional customer service.
• Previous experience in a luxury spa or hospitality environment is preferred but not essential.

Responsibilities

• Perform all treatments to an exceptional standard, tailoring each treatment to the client.
• Maintain up-to-date knowledge of products, treatments and brand standards.
• Conduct thorough consultations noting medical history, preferences and concerns.
• Provide personalised aftercare recommendations linked to client needs.
• Maintain high standards of cleanliness, presentation and professionalism.
• Deliver warm, attentive, and personalised service throughout the guest journey.

Skills

English proficiency

Customer service

Education

HND/SVQ Level 3 in Beauty Therapy

Job description

Description

We are looking for passionate and professional Spa Therapists to join our team and deliver exceptional treatments and five-star guest experiences.

Full-time, part-time and flexible working patterns are available, and we welcome applications from candidates looking for a working arrangement that suits their availability.

Therapists are responsible for delivering exceptional treatments to guests in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and personal grooming. You will also respond to guest needs and recommend suitable products where appropriate.

Key Responsibilities

• Perform all treatments to an exceptional standard, following the protocols and standards taught during training, whilst tailoring each treatment to the individual client's needs.
• Maintain up-to-date knowledge of products, treatments and brand standards through ongoing learning and development.
• Carry out an in-depth consultation with every client prior to treatment, ensuring medical history, preferences and concerns are identified.
• Provide personalised aftercare recommendations at the end of every treatment, linking recommendations to the client's individual needs.
• Maintain consistently high standards of cleanliness, presentation and professionalism.
• Deliver warm, attentive and personalised service throughout the guest journey.

Candidate Requirements

• Must be eligible to work in the UK.
• Strong English communication skills, both written and spoken.
• HND/SVQ Level 3 in Beauty Therapy is essential.
• Passionate about delivering exceptional customer service.
• Previous experience in a similar luxury spa or hospitality environment is preferred but not essential.
• A professional, positive and guest-focused approach.

Whether you're looking for a full-time career, part-time hours or a more flexible working pattern, we'd love to hear from you.

Benefits Include

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Commissionstructureon Retail sales.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.

Compensation: To be discussed