Spa Therapist, Malmaison

Hotel Du Vin; York; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company is seeking a Spa Therapist to provide exceptional treatment experiences at their esteemed Spa. The successful candidate will be responsible for welcoming clients and ensuring the Spa maintains high standards of service and cleanliness. This role offers competitive pay and a range of benefits including discounts and support for career development.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Passion for delivering treatments and excellent hospitality.
• Experience in a spa or wellness environment is beneficial.

Responsibilities

• Welcoming clients into the Spa in a 5-star manner.
• Booking clients and managing phone inquiries.
• Maintaining cleanliness and tidiness in treatment rooms.

Skills

Client relationship management

Excellent hospitality

Job description

Spa Therapist required for our popular Spa

Rate of Pay / Hours: Contract

Location:

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist, you will be passionate about delivering treatments and excellent hospitality to our clients.

Main Duties

• Welcoming clients into the Spa for their treatments in a 5-star manner
• Booking clients on the Spa computer system and handling phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

Additional Benefits

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night
• Discounted Friends and Family Room Rate with 50% off the best available rate
• 35% off your bill when dining in our Brasseries and Bistros
• Fully funded Apprenticeship programmes supporting your career development
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans – dental, optical, medical, and more from £5 per month
• Referral schemes paying up to £1500
• A professional uniform
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more
• Partnership with Wagestream for instant access to earned wages
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
• Support for The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7

Our Sustainability Goals

• 100% renewable electricity, mainly from UK wind farms
• Recycling at least 70% of hotel waste
• Transition to chemical-free cleaning systems
• Encouraging volunteering for sustainable charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.