Spa Therapist, Malmaison

Frasers Hospitality; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Spa Therapist to join their vibrant team in Birmingham. This role offers the chance to provide exceptional spa treatments while building strong client relationships in a luxurious environment. You'll be responsible for maintaining high standards of service and cleanliness, ensuring every guest enjoys a soothing experience. With competitive pay and a range of generous benefits, including discounted stays and wellness programs, this position is perfect for those passionate about hospitality and personal development. Join a forward-thinking company that values sustainability and employee well-being.

Benefits

Discounted Staff Room Rates

Discounted Friends and Family Rates

35% off Dining

Fully Funded Apprenticeships

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Professional Uniform

Employee Assistance Programme

Qualifications

• Passionate about delivering high-quality spa treatments.
• Eager to learn about TEMPLESPA products and services.

Responsibilities

• Perform a variety of TEMPLESPA treatments to a high standard.
• Maintain cleanliness and organization of treatment rooms.
• Welcome clients and manage bookings professionally.

Skills

Spa Treatments

Client Relationship Management

Retail Sales

Team Supervision

Education

Spa Therapy Certification

Tools

Spa Computer System

Job description

Join to apply for the Spa Therapist, Malmaison role at Frasers Hospitality

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Join to apply for the Spa Therapist, Malmaison role at Frasers Hospitality

Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 16 Hours per Week - Weekend Therapist

Type of Contract: Permanent

Location: Birmingham

Spa Weekend Therapist required for our popular Spa

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist, you will be passionate about delivering treatments and excellent hospitality to our clients. You will be eager to learn about the products, TEMPLESPA, and gain experience in a high-end Spa.

Main Duties:

1. Carrying out a range of TEMPLESPA treatments to a high standard
2. Maintain the standards of the Spa by supervising the team
3. Welcoming clients into the Spa for their treatments in a 5* manner
4. Booking clients on the Spa computer system and handling phone calls
5. Achieving retail targets
6. Building a regular client base
7. Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

In Addition To Competitive Rates Of Pay We Offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros
• Fully funded Apprenticeship programmes supporting career development
• High Street Discounts on various shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans – dental, optical, medical from £5/month
• Referral schemes offering up to £1500
• Decent uniform that looks professional
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, etc.
• Wagestream for instant access to earned wages
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
• Support for The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7

Our Sustainability Goals:

• 100% renewable energy for electricity, mainly from UK Wind Farms
• Recycling at least 70% of hotel waste
• Use of chemical-free cleaning systems and eco-friendly kitchen products
• Volunteer for sustainable charities for 2 days/year on full pay

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.