Spa Therapist

Slaley Hall Hotel, Spa & Golf Resort; Hexham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Elemis uniform provided

15% retail commission

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training

Employee Assistance Program

FREE parking

Job summary

A luxury hotel and spa in Hexham seeks a Spa Therapist to deliver treatments and create a relaxing experience for guests. Key responsibilities include advising on products, upselling treatments, and attending training sessions. Must possess NVQ Level 3 beauty/spa qualification and exhibit flexibility for varied shifts. Additional perks include health club membership, commissions, and professional development support. This role encourages career growth in a vibrant, welcoming environment.

Qualifications

• Desirable previous experience as a Spa Therapist.
• Knowledge of Elemis products.
• Customer service skills.

Responsibilities

• Deliver a variety of treatments to create a relaxing experience.
• Advise guests on the best products and upsell additional treatments.
• Attend regular training with Elemis Ambassadors.

Skills

Flexibility to work weekends and varied shifts

Elemis & Jessica Nails knowledge

Education

NVQ Level 3 (or equivalent) beauty/spa qualification

Job description

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!
• Flexibility to work weekends and varied shifts is essential

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141‑bedroom property set in 1000 acres with a 36‑hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.