Spa Therapist

The Park Royal Hotel & Spa; Warrington; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

Retail commission

Development pathway

Health club membership

Staff discounts

Training support

Free parking

Job summary

The Park Royal Hotel & Spa near Warrington is seeking a Level 3 Spa Therapist to craft relaxing guest experiences and perform a range of spa treatments. You will advise on products, upsell, and book future sessions, while benefiting from structured training with Elemis ambassadors.

We offer a clear development pathway, uniform provided, 15% retail commission, free health club membership, staff discounts across The QHotels Collection, and support with professional training and qualifications.

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification.
• Previous experience as a Spa Therapist is desirable, not essential.
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Responsibilities

• Create a relaxing experience for guests attending as hotel guests or spa breaks.
• Deliver a variety of treatments and advise on products for guests.
• Sell products from retail offer and upsell or book further treatments.
• Attend regular training with Elemis Ambassadors across the group to perfect skills.

Skills

Spa treatments

Upselling

Retail knowledge

Education

NVQ Level 3 (or equivalent) beauty / spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday - 10:00am - 18:00pm
Health Club Opening Times: Monday to Friday, 6:30am - 22:00pm | Saturday, 7:30am- 20:00pm | Sunday, 7:30am - 19:00pm

Curious to find out more?

The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.