Spa Therapist

The QHotels Collection; Broughton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Elemis uniform

15% retail commission

Free health club membership

Golf discounts

The QHotels Collection discounts

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Forest Pines Hotel, Spa & Golf Resort is seeking a level 3 Spa Therapist to deliver exceptional guest experiences across hotel and spa offerings. You will perform a range of spa treatments, advise on products, and upsell to guests while attending ongoing training with Elemis Ambassadors.

Benefits include uniform, staff discounts across The QHotels Collection and related perks, a 15% retail commission on product sales, free health club membership, and employer-supported training opportunities.

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification.
• Previous experience as a Spa Therapist is desirable, not essential.
• Elemis & Jessica Nails knowledge and experience would be a bonus.

Responsibilities

• Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest.
• Sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments.
• Attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Education

NVQ Level 3 (or equivalent) beauty / spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty / spa qualification
• Previousexperience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Friday 9:00am -17:00pm| Saturday 9:00am - 18:00pm| Sunday 9:00am -17:00pm Health Club Opening Times: Monday - Friday, 6:00am - 21:30pm | Saturday & Sunday, 7:00am - 19:30pm

Curious to find out more?

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.