Spa Therapist

Stratford Manor Hotel; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Uniform provided

Product commission 15%

Career development pathway

Free health club membership

Discounts across The QHotelsCollection

Friends & family discounts in hotels

Training & qualifications including课程费

Learning & development opportunities

Employee Assistance Program – Hospit​

Refer a friend scheme

Free parking

Job summary

Stratford Manor Hotel in Stratford-upon-Avon is seeking a level 3 Spa Therapist to craft relaxing experiences for guests staying in the hotel or on spa breaks, delivering a range of treatments and advising on the best products on offer.

You will also promote retail items, upsell services and participate in regular training with Elemis Ambassadors across the group to refine your skills and improve guest outcomes.

Qualifications

• NVQ Level 3 beauty/spa qualification required.
• Previous spa therapist experience desirable, not essential.
• Elemis and Jessica Nails knowledge would be a bonus.

Responsibilities

• Create a relaxing experience for hotel guests or spa guests.
• Deliver a variety of treatments and advise on products.
• Sell products from the retail offer and upsell or book additional treatments.
• Attend regular training with Elemis Ambassadors across the group.

Skills

Spa therapy

Elemis knowledge

Jessica Nails knowledge

Education

NVQ Level 3 beauty/spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments.

You’ll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQLevel 3(or equivalent)beauty / spa qualification
• Previousexperience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Friday 10:00am - 18:00pm, Saturday & Sunday 10:00am - 18:00pm Health Club Times: Monday - Thursday 6:30am - 19:30| Friday 6:30 -20:00pm - Saturday & Sunday 8:00am - 19:00pm

Curious to find out more?

Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. Our hotel is a 4*, 104-bedroom property. and has The Shakespeare restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a cinema and games room, gym, pool, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.