Spa Therapist

Cairn Group; Chalfont St. Peter; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Get Paid in Real-Time Wagestream

Stay, Relax and Recharge discounts

Delicious Discounts

Spa Discounts

Rise with Us

Job summary

Cairn Group is seeking a Spa Therapist to deliver luxurious treatments and create a warm, welcoming guest experience at our UK venues. You’ll perform branded therapies, manage reception duties, greet clients, handle bookings, and promote retail products.

Join a growing spa team, develop your skills with on‑the‑job training, and contribute to best‑in‑class service while upholding Cairn Group’s RISE values and commitment to guest satisfaction.

Qualifications

• Minimum of Level 2 in Beauty Therapy (Level 3 preferred or in progress).
• Experience delivering spa treatments and maintaining high hygiene standards is desirable.
• Strong guest focus with ability to promote retail products.

Responsibilities

• Deliver branded spa therapies and maintain a luxurious guest experience.
• Manage reception duties: greet clients, handle bookings, promote retail products.
• Ensure smooth guest flows from arrival to departure and uphold brand standards.

Skills

Hospitality mindset

Customer service

Team player

Time management

Professional presentation

Organised

Proactive

Education

Beauty Therapy Level 2

Beauty Therapy Level 3 or in progress

Job description

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.

About the Role:

As a Spa Therapist at Cairn Group, you’ll deliver exceptional service and luxurious treatments that help our guests relax, recharge, and feel their best.

You’ll perform a full range of branded therapies while creating a warm, welcoming environment—whether guests are visiting for a one-off treatment or a full-day retreat. You’ll also manage reception duties, including greeting clients, managing bookings, promoting retail products, and ensuring a smooth experience from start to finish.

This is a great opportunity to join a growing spa team, develop your skills, and receive training to consistently deliver best-in-class service.

About You:

You will thrive at Cairn Group because you are:

• A Hospitality Hero – You deliver each treatment with care, attention, and professionalism, creating memorable experiences.


• A Service Superstar – You take pride in personal presentation and make guest satisfaction your top priority.


• A Team Player – You contribute to a positive, collaborative working environment and support colleagues wherever needed.


• Cool Under Pressure – You manage your time well, stay calm during busy days, and keep guests feeling at ease.


• A Polished Professional – You present yourself confidently, maintain high hygiene standards, and represent the brand with pride.


• Proactive & Organised – You keep your schedule running smoothly and help promote treatments and retail sales to support business goals.


• Qualified & Passionate – You hold a minimum of Level 2 in Beauty Therapy (Level 3 preferred or in progress) and are enthusiastic about wellness and skincare.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.


• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.


• Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.


• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.


• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.


• Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.


• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.


• Recommend a Friend: Bring great people into the team and earn a bonus when they join!


• 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.


• Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.


• Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.


• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!

#INDLP