Spa Therapist

Hilton Worldwide, Inc.; Burton-on-Trent; On-site; Part time

Job summary

Rejoignez Hilton, reconnu comme le deuxième meilleur lieu de travail au monde, en tant que Spa Therapist. Vous serez responsable de fournir des traitements de spa de haute qualité, allant des massages aux soins du visage, tout en assurant la satisfaction du client et en atteignant les objectifs de vente. Avec des horaires flexibles et de nombreuses opportunités de développement personnel, ce poste vous permet de progresser dans le secteur de l'hospitalité tout en faisant partie d'une équipe dynamique.

Benefits

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program with discounted hotel nights

28 days holiday including bank holidays

Discounted dental and health cover

Qualifications

• Minimum d'un an d'expérience dans l'industrie de la beauté.
• Qualification en thérapie de beauté reconnue.
• Engagement à fournir un service client de haut niveau.

Responsibilities

• Gérer et effectuer des traitements spa et de beauté professionnels.
• Assurer un service de haute qualité tout en respectant les normes de la marque.
• Gérer l'expérience client, y compris les réservations et les paiements.

Skills

Customer Service

Communication

Flexibility

Education

Recognized beauty therapy qualification

Job description

Job Description - Spa Therapist (HOT0BP1T)

Job Description

Spa Therapist (

Job Number:

HOT0BP1T )

Work Locations

Work Locations

: Hilton St. George’s Park Newborough Road, Needwood Burton Upon Trent DE13 9PD

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks. In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

Do you want to join the Worlds #2 best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton!

Please note that this is a part-time 16 hour contract

We can offer you….

• Hourly rate of £12.89
• Free and healthy meals when on duty
• Grow your Career !
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas

About the role…

A Spa Therapist is responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets.

What will I be doing?

As a Spa Therapist, you will be responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience. Our beauty treatments include massages, body treatments, facials, manicures, pedicures and a range of other treatments. A Spa Therapist will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Offer Guests a high level of service while embracing the Company's brand standards
• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team

What are we looking for?

A Beauty Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A minimum of one year of previous experience within the beauty industry
• A recognized beauty therapy / hair qualification
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience managing own diary
• Experience working as a Spa Therapist

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.