Spa Therapist

LFH Hotels Limited; Brockenhurst; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Service charge

Retail commission

Employee benefits

Job summary

New Park Manor, part of the Luxury Family Hotel group, is seeking a dedicated Spa Therapist to deliver exceptional spa experiences for our guests in the New Forest.

This 32-hour-per-week role includes an hourly rate of £13.76 plus generous service charges, commission on retail sales, and a benefits package. You will welcome guests, perform treatments, and promote our range of products with a client-focused approach.

Qualifications

• Experience as Spa Therapist in destination spa or hotel spa.
• NVQ Level 3 / ITEC / CIDESCO or equivalent.
• Elemis training welcomed; prior Elemis experience advantageous.
• Passion for spa and wellbeing.

Responsibilities

• Greet guests and tailor spa options within brand guidelines.
• Perform treatments and educate guests on procedures.
• Promote and upsell spa treatments and product range.
• Collaborate with spa team for a seamless guest experience.

Skills

Guest interaction

Treatment delivery

Sales / upselling

Team collaboration

Education

NVQ Level 3 / ITEC / CIDESCO or equivalent

Job description

About Us: Welcome to New Park Manor, part of the Luxury Family Hotel group, where luxury meets relaxation in the heart of the New Forest. Our beautiful spa is a haven for families seeking a serene escape. We’re on the lookout for a dedicated and passionate Spa Therapist to join our fabulous team!

The Role: As a Spa Therapist, you will play a crucial role in delivering exceptional spa experiences to our guests, ensuring their ultimate relaxation and well-being.

This role is for 32 hours per week, including some weekends, with an hourly rate of £13.76 plus generous service charge, commission on retail sales and excellent benefits.

Responsibilities:

• - Guest Interaction: You will ensure all guests are welcomed to the Spa in the LFH way, discuss all options available to them, and tailor offerings to their needs.
• - Performing Treatments: You will perform treatments within the brand guidelines and provide a relaxing and comfortable experience for all guests. You will use your knowledge to make sure guests are fully educated on the treatment they will receive and offer appropriate adaptations at the guests request, ensuring a memorable spa experience.
• - Promoting our products: You will promote and sell our treatments and large range of products available whilst ensuring that your recommendations are suitable to the guest
• - Collaborating with other spa team members to create a harmonious and efficient working environment.

To succeed in this role, we are looking for someone who has:Previous experience as a Spa Therapist within either a destination Spa or within a Hotel SpaSpa UK Qualified to NVQ level 3 or ITEC, CIBTAC, CIDESCO (or equivalent in beauty treatments and massage)Elemis training will be provided, but previous experience of Elemis is highly desirable.Passion for Spa and Wellness, you will love to bring your knowledge and experience to the guests.