Spa Supervisor: Lead a Caring Team, 28 Days Holiday

Uniting Holding; Newquay; On-site; GBP 12,742; Full time

Benefits offered by this job

£9.25 per hour

10% uncapped commission on retail sales

28 days paid holiday per year

50% discount on restaurant food

Access to gym and tennis court

Healthcare scheme

Job summary

A luxury spa company in Newquay is looking for a Spa Supervisor to oversee daily operations and lead a team of hosts and therapists. The role involves ensuring high-quality guest experiences through motivation and effective management. Ideal candidates will have excellent communication skills, the ability to problem-solve, and a strong understanding of customer service in a fast-paced setting. The position offers competitive pay, a permanent contract, and various benefits including training, discounts, and healthcare.

Qualifications

• Experience in leading and supervising a team in a spa environment.
• Ability to motivate and support team members effectively.
• Flexible person capable of managing time and prioritizing tasks.

Responsibilities

• Supervise the team of hosts and therapists in the spa.
• Ensure smooth day-to-day operations of the spa.
• Create a unique and caring experience for guests.

Skills

Active listening skills

Excellent communication skills

Problem solving

Planning and time management

Computer literate

Team training and development

Ability to deliver 5* customer service

Job description

A luxury spa company in Newquay is looking for a Spa Supervisor to oversee daily operations and lead a team of hosts and therapists. The role involves ensuring high-quality guest experiences through motivation and effective management. Ideal candidates will have excellent communication skills, the ability to problem-solve, and a strong understanding of customer service in a fast-paced setting. The position offers competitive pay, a permanent contract, and various benefits including training, discounts, and healthcare.