Spa Receptionist

Harbour Hotels; Sidmouth; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted crew rates for Harbour

25% HarSPA and Temple Spa discounts

25% discount on food and drink

Meals included on duty

Uniforms provided

Job summary

Harbour Hotels’ Sidmouth Harbour Hotel & Spa is seeking a friendly Part-time Spa Receptionist to join our team, including working one weekend day. You will welcome guests and members, handle bookings, upsell treatments and spa products, give show rounds, cash up, and manage day-to-day spa reception duties, with light housekeeping to maintain our high standards.

Knowledge of Premier Spa reservations systems is advantageous, but full training will be provided.

Qualifications

• Experience in spa reception is not required; full training will be provided.
• Able to welcome guests and members to the spa and handle bookings.
• Able to upsell treatments and spa products and perform show rounds.

Responsibilities

• Welcome guests and members to the spa.
• Make spa bookings and upsell treatments and spa products.
• Show rounds, cashing up and general day-to-day spa reception duties.
• Light housekeeping to maintain high spa standards.

Skills

Guest service

Cash handling

Upselling

Customer focus

Tools

Premier Spa reservations system

Job description

Spa Receptionist to join the team. This will include working one weekend day.

As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties. As well as light housekeeping duties to maintain the high standards of the spa.

You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of Premier Spa reservations systems would be a distinct advantage, although not essential as full training will be given.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Sidmouth Harbour Hotel & Spa, beautifully situated on the East Devon coast, enjoys panoramic views over Sidmouth and the magnificent Jurassic coastline. A spectacular setting all year round, soak up the natural beauty on a sea-view balcony, or unwind on the hotel terrace, or poolside lounger.

The role…

We have a superb opportunity for a

Part‑Time

Spa Receptionist to join the team. This will include working one weekend day.

As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day‑to‑day spa reception duties. As well as light housekeeping duties to maintain the high standards of the spa.

You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of Premier Spa reservations systems would be a distinct advantage, although not essential as full training will be given.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Sidmouth Harbour Hotel & Spa, beautifully situated on the East Devon coast, enjoys panoramic views over Sidmouth and the magnificent Jurassic coastline. A spectacular setting all year round, soak up the natural beauty on a sea‑view balcony, or unwind on the hotel terrace, or poolside lounger.

As once quoted by David McKie: “there are essentially two kinds of English seaside resorts: Sidmouth, and all the rest.” With an outstanding setting, exceptional service, exquisite food and total relaxation, Sidmouth Harbour Hotel has all the ingredients for a perfect stay.

With unbroken views over Lyme Bay, walks over the rolling green hills of the glorious Sid Valley and the South West Coastal Path, Sidmouth Harbour Hotel offers a variety of wonderful experiences. Explore the boutiques of this charming seaside town – as you take in the heritage and beauty of its unspoilt location.

Devon is renowned for its coastal walks and there are some beautiful paths right on Sidmouth Harbour Hotel’s doorstep that wind along the unique Jurassic Coast. Enjoy a gentle beach stroll, as you take in the coastline, or stride out on to the cliff‑tops for breathtaking views.

The hotel has introduced 22 new courtyard bedrooms, with stylish décor and stunning new design. Welcoming a relaxed coastal elegance to our landmark hotel, enjoy New England style interiors, set against the town’s timeless charm, divine dining in the Upper Deck Restaurant and ultimate relaxation in the HarSPA.

What’s in it for you…

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on‑the‑job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!