Spa Therapist

Harbour Hotels; London Borough of Richmond upon Thames; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted room rates

HarSPA/Temple Spa 25% discount on spa"

Food & drink discount

Mental health support

Group Life Cover

Career progression opportunities

Job summary

Harbour Hotels is seeking a Spa Therapist to deliver a range of treatments including massage while ensuring every guest leaves with an exceptional, memorable experience. NVQ Level 2/3 and experience with TEMPLE SPA or ELEMIS training would be a distinct advantage.

You will work with the HarSPA team to understand guest needs, provide personalised recommendations, and support diary management and proactive selling to help maximise revenue.

Qualifications

• NVQ Level 2/3 qualified in spa services.
• Temple Spa and Elemis training is advantageous.
• Proven ability to deliver a range of spa treatments with guest focus.

Responsibilities

• Carry out a variety of treatments including massage.
• Consult each client to understand personal needs and tailor treatments.
• Deliver high quality, exceptional treatments and guest experience.
• Support manager to maximise revenue through diary management and proactive selling.

Skills

Massage experience

Customer service

Diary management

Education

NVQ Level 2/3 (Spa)

Job description

The role…

We have a superb opportunity for a Spa Therapist with apassion to deliver consistent exceptional service who wishes to develop theircareer within a progressive company.

Ideally, you will be NVQ Level 2 & 3qualified and TEMPLE SPA and ELEMIS training and experience would be a distinctadvantage.

As Spa Therapist you will be required to carry out a variety oftreatments including massage, you will be knowledgeable, friendly and committedto ensuring that every guest's visit to the Spa is one to remember. You'llconsult each client to fully understand their personal needs and be committedto delivering high quality, exceptional treatments. As a Spa Therapist you’llalso be supporting your manager to maximise revenue through careful diarymanagement and proactive selling.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Featuring 76 bedrooms, an extensive refurbishment programme is transforming all rooms with the introduction of fun, vibrant decor throughout the hotel – in keeping with Harbour’s signature style and designed to complement the beautiful local surroundings.

Walking into the lobby and reception you’ll be greeted by an abundance of greenery and colour with inspired artwork and a wall of Hunter wellies, perfect for park life.

You’ll also find our sublime HarSPA, an extensive leisure club featuring 13 treatment rooms and tranquil relaxation area. The HarSPA Café is perfect for a pre or post visit healthy smoothie or snack. Using the very best local ingredients, bursting with nutrition and with your well-being at the heart of our menu, you’ll leave feeling good from the inside out. Eat in or take-away, you choose. HarSPA also has an extensive cardio suite, spin studios and, in time, outdoor Scandinavian hot tubs and a secret garden.

Introducing our newest dining concept, The Gate, Kitchen, Bar, Terrace. Light, seasonal and contemporary dining with a passion and commitment to flavour, combined with a vibrant bar serving up seriously good cocktails. The Gate creates what can only be described as a real neighbourhood vibe. It offers beautiful indoor and outdoor spaces. The glasshouse drenches the room with an abundance of natural daylight, opening up perfectly onto the garden terrace, perfect for a spot of al fresco dining.

What’s in it for you…

Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

Compensation: To be discussed