Part Time Spa Receptionist

Southampton Harbour Hotel; Southampton; Vor Ort; GBP 12.000 - 17.000; Teilzeit

Benefits dieser Stelle

Discounted room rates

HarSPA treatment discount

Meals provided on duty

Zusammenfassung

Southampton Harbour Hotel is seeking a part-time Spa Receptionist to join our welcoming team. You will greet guests and members to the spa, handle bookings, upsell treatments and products, and perform front-desk duties with a professional, friendly demeanour.

Knowledge of spa reservations systems is helpful but full training will be provided; we offer meals on duty, staff discounts, and a vibrant coastal hotel environment with development opportunities within Harbour Hotels.

Qualifikationen

• Friendly, outgoing personality with a passion for service excellence.
• Experience with spa reservations systems is beneficial.
• Full training provided will help you succeed in the role.

Aufgaben

• Welcoming guests and members to the spa and directing them to facilities.
• Handling spa bookings and upselling treatments and spa products.
• Cash handling and day-to-day spa reception duties.

Kenntnisse

Guest service

Communication

Upselling

Phone skills

Tools

Spa reservation software

Jobbeschreibung

The role…

We have a superb opportunity for a Part Time Spa Receptionist to join the team.

As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties.

You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservations systems would be a distinct advantage, although not essential as full training will be given.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Introducing lifestyle luxury to the marina and city, Southampton Harbour Hotel & Spa has transformed Ocean Village with its striking super-yacht inspired design.
Featuring stunning contemporary interiors, alongside the group’s award-winning restaurant and spa brands and the city’s most exciting rooftop destination bar, the hotel’s unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent.
On the ground floor, The Jetty restaurant, already an award-winning concept drifts out onto an extensive outdoor terrace, featuring luxury relaxation pods to take in the marina views. A further large open plan lounge provides the perfect setting for informal drinks and dining.
The top floor features ‘HarBAR on 6th’, a spectacular rooftop destination bar, kitchen and club, with outdoor fire pits and a wood fired pizza oven. Head here for great cocktails, relaxed dining and the most stunning sunset views.
The hotel features Southampton’s most impressive events space – perfect for weddings and events with the capacity for up to 250 guests.

What’s in it for you…

Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.