Spa Cleaner - 24 hours

Genting Casinos UK Limited; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free on-site parking

Staff discounts at Genting venues

Uniform provided

Pension

Employee Assistance Programme

Discounted gym membership

Discounts across Resorts World and NEC

Life Cover

Dental insurance

Health Cash Plan

Travel insurance

Annual no-claims incentives

Job summary

Genting Casinos UK Limited is seeking a hospitality professional for a cleanliness-focused role at Resorts World Birmingham. The position requires high standards, warmth, and a proactive approach to delivering hospitable service in a fast-paced environment.

Candidates should be flexible to work across rotating shifts, including early mornings, evenings, weekends, and bank holidays, while maintaining pride in appearance and team collaboration.

Qualifications

• High standards of cleanliness and attention to detail.
• Proactive, can-do attitude with warm hospitality.
• Ability to adapt to changing priorities and shifts.
• Willingness to work across a 24-hour operation including weekends.

Skills

Attention to detail

Proactive

Customer focus

Flexible shifts

Team player

Job description

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

We are looking for someone who:

• Has a passion for cleanliness, has high standards and an eye for detail.
• Outstanding attention to detail
• Proactive, can-do attitude
• Ability to deliver warmth, charm and hospitality in every aspect of the role
• Has real pride and passion for what you do
• Be able to adopt a positive and flexible attitude to changing priorities and procedures including changes to shifts/rotas
• Must have the ability to work under pressure and meet deadlines.
• Previous experience of working in a similar role or environment is preferable
• Must have the ability to work under pressure and meet deadlines.
• Must be fully flexible to work Monday-Sunday, bank holidays, and a variety of shifts from 6am-10pm

What is a Genting Employee?

At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.

So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you!

• Are enthused about working for Genting, and strongly believe in our values
• Are friendly, helpful and supportive towards all team members
• Take pride in their appearance
• Reliable and hard working
• Are flexible to fit in with our 24 hour business
• Bring some personality and fun to the workplace!
• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.