Waiting staff 16 Hours

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Pension

Health cash plan

Staff discounts

Uniform provided

Employee assistance programme

Job summary

Genting Casinos UK Ltd. invites applications for a waiter/waitress position at Sky Bar & Restaurant, Resorts World Birmingham. This role requires enthusiasm for hospitality and a minimum of 1 year’s experience in a similar setting.

Shifts vary across afternoons, evenings, weekends and bank holidays. As part of a friendly team, you will focus on delivering excellent customer service, assisting with beverage and food service, and maintaining a polished appearance.

Qualifications

• Minimum 1 year experience in a similar waiter/waitress role.
• Passion for hospitality and customer satisfaction.
• Flexible across afternoons, evenings, weekends and bank holidays.

Responsibilities

• Take orders and serve food and drinks to customers.
• Respond quickly to customers and managers.
• Maintain impeccable appearance and engaging personality.

Skills

Customer service

Clear communication

Team player

Job description

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

As a member of our friendly team you will be expected to:

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

• Online Discount portal
• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.