Sous Chef

A Beautiful You; Burton-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

Eine aufregende Gelegenheit für einen Sous Chef, der in einem dynamischen Umfeld arbeiten möchte, das sich der Erinnerung und dem Service widmet. In dieser Rolle sind Sie verantwortlich für die Gewährleistung eines exzellenten Speiseservices und die Unterstützung des Executive Head Chef bei der Menüplanung und Teamführung. Das National Memorial Arboretum bietet eine einzigartige Kulisse, um Ihre kulinarischen Fähigkeiten zu entfalten und gleichzeitig einen positiven Einfluss auf die Gemeinschaft zu haben. Wenn Sie eine Leidenschaft für großartigen Kundenservice und Teamarbeit haben, freuen wir uns darauf, von Ihnen zu hören.

Qualifications

• Erfahrung in der Küchenleitung und im Management von Küchenteams.
• Kenntnisse in Lebensmittelsicherheit und Catering-Standards.

Responsibilities

• Unterstützung des Executive Head Chef bei der Umsetzung der Food Services-Strategie.
• Überwachung der Küchenmitarbeiter und der Lebensmittelproduktion.

Skills

Küchenmanagement

Kundenservice

Teamarbeit

Menüplanung

Lebensmittelsicherheit

Education

Abschluss in Gastronomie oder verwandtem Bereich

Tools

Küchengeräte

Küchenmanagement-Software

Job description

The Role

At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef, your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them. We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Sous Chef, you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including a self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, and ‘pop up’ food service outlets within the grounds of the Arboretum. We are open daily from 10:00 till 17:00, 7 days a week, and we host some bespoke evening events in our Aspects building throughout the year.

Main Duties

• Support the Executive Head Chef in the delivery of the Food Services Strategy.
• Consistently maintain high standards of food service and provision to meet the expectations of staff, volunteers, visitors, and clients.
• Ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
• Take operational control, including supervision of all kitchen staff, food production, food service, and pot-wash areas as required by the Executive Head Chef.
• Assist the Executive Head Chef with menu planning, rota changes, staff training, and stock control.
• Report any customer complaints and compliments and quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
• Help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
• Work with the Executive Head Chef to ensure that effective induction, supervision, and appraisals of catering staff are carried out and that training needs are identified and met.

Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on a 5 days out of 7 basis.

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site. In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the ongoing development of the Arboretum.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so, then we would like to hear from you.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services to feel proud to contribute to or be part of a diverse and inclusive organisation. We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of, so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, you are advised to complete and submit your application form as soon as possible.