Sommelier - Eagle Bar

The Chancery Rosewood; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

12 complimentary room nights across RO

Discounts on Food & Beverage

Flexible benefits app and monthlyallow

Give days - paid volunteering day

Up to 16 weeks paid parental leave

Birthday day off

Developmental & social calendars

Life insurance

Enhanced sick pay policy

Job summary

Rosewood Hotel Group is seeking a Sommelier to lead wine service with deep knowledge and guest-centric storytelling. You will guide guests through the wine selection, create thoughtful pairings, and contribute to the ongoing development of our wine programme within The Chancery Rosewood.

You will collaborate with culinary and front-of-house teams to deliver memorable dining experiences, train staff, and maintain cellar standards. A strong passion for hospitality and guest education is essential.

Qualifications

• Certified sommelier with WSET Level 2/3 or CMS Advanced preferred.
• Strong wine knowledge and ability to translate into warm, engaging conversations with guests.
• Passion for hospitality and creating personalised experiences through thoughtful recommendations and storytelling.
• Ability to adapt approach to different guests, from enthusiasts to newcomers to wine.

Responsibilities

• Provide knowledgeable, personalised wine recommendations and table service tailored to each guest.
• Build relationships with guests, remembering preferences for returning visitors.
• Contribute to development and maintenance of a distinctive wine list that complements the menu.
• Train and inspire front-of-house associates in wine service and pairings.

Skills

Wine knowledge

Guest engagement

Training others

Education

WSET Level 2 or 3

CMS Advanced

Job description

OUR PURPOSE AND CULTUREWe are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.THE TEAMYou will be part of our Food & Beverage team, working closely with the Head of Wine, Restaurant General Manager and Assistant Manager. You will collaborate with our culinary and front-of-house teams to bring our wine programme to life and create memorable dining experiences for our guests.YOUR ROLEAs Sommelier, you will be a specialist, a host and a guardian of one of the most expressive dimensions of the dining experience. Combining deep wine knowledge with genuine guest instinct and engaging storytelling, you will guide guests through our wine selection and create thoughtful pairings that enhance every meal.You will also support the development of our wine programme, contribute to associate wine education and help ensure our cellar and wine service consistently reflect the standards of The Chancery Rosewood.HOW YOU’LL MAKE THE PLACE* Provide knowledgeable, personalised wine recommendations and table service, tailored to each guest’s preferences, meal and occasion.* Build meaningful relationships with guests, remembering preferences and creating a personalised experience for returning visitors.* Engage guests through thoughtful wine descriptions, regional knowledge and pairing suggestions that enrich their dining experience.* Support the development and maintenance of a distinctive, balanced wine list that complements our culinary offering.* Train and inspire front-of-house associates, building confidence in wine knowledge, service techniques and food pairings.* Maintain accurate wine inventory and ensure all cellar and storage areas meet the highest standards of organisation, preservation and compliance.COULD THIS BE YOU?* You are a certified Sommelier, with WSET Level 2 or 3, CMS Advanced, or an equivalent qualification preferred.* You bring strong wine knowledge and can translate your expertise into warm, engaging and accessible conversations with guests.* You have a genuine passion for hospitality and creating personalised experiences through thoughtful recommendations and storytelling.* You can confidently adapt your approach to different guests, from seasoned wine enthusiasts to those beginning to explore wine.* You have a strong understanding of wine service, pairing principles, cellar management, storage and preservation.* You enjoy sharing your expertise and inspiring others, helping build wine knowledge and confidence across the front-of-house team.OUR BENEFITS* 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)* Discounts on Food & Beverage* Flexible benefits app and monthly allowance to spend on whatever you like* Give days - A paid volunteering day of leave annually* Up to 16 weeks paid parental leave* Birthday day off - A paid day of leave for your birthday* Developmental & social calendars* Life insurance* Enhanced sick pay policyOUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.