Solutions Lead

EZRA; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

World-class coaching

Coaching for family and friends

Charity days

Learning budget

Weekly wellbeing hour

Regional benefits

Welcoming, inclusive workplace

Job summary

EZRA London seeks a Solutions Lead to join EZRA Labs, shaping coaching propositions and customer solutions backed by science to drive organizational impact.

You will partner with clients and Sales to deliver workshops, proposals, and discovery sessions that translate challenges into actionable outcomes. This hybrid role emphasizes senior stakeholder engagement and measurable learning impact.

Qualifications

• 5+ years' experience in HR or Learning and Development consulting or similar
• Masters Degree in Organizational Psychology or equivalent
• Experience leading consultations with senior level teams; international experience expected
• Consultative in approach, curious and eager to learn from partners and clients
• You can lead and collaborate with internal teams to win and deliver

Responsibilities

• Partner with current and prospective clients to understand EZRA’s offering and its impact on learning strategies
• Partner with Sales to develop and deliver presentations, workshops and proposals
• Lead discovery workshops to understand talent priorities and operationalize them through EZRA’s offerings
• Design solutions meeting client needs using coaching formats, content configuration, assessments, and more
• Design engagement strategies to increase EZRA usage across large global organizations; collaborate with Marketing
• Advise and design measurement strategies to examine ROI of EZRA; work with Insights & Assessments to report results

Skills

Client engagement

Executive presence

Discovery workshops

Learning & development

Consultative selling

Cross-functional collaboration

Education

Masters Degree in Organizational Psychology

Job description

Location:

London (Hybrid - 3 days in Office)

Who We Are:

We believe everyone can be better with a coach... and we won’t stop until we get there.

Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.

The Role:

As a Solutions Lead you will be part of EZRA Labs, a growing center of excellence at the heart of EZRA. Our mission is to design propositions and solutions backed by science that create positive behavioral change and lead organizational impact.

As a team of versatile experts, we are organized around three distinct practices: Science, Solutions and Strategy - with Solutions being the customer-facing practice within the lab which partners with our commercial functions to provide strategic advisory and design high impact solutions that measurably improve our client’s business outcomes.

In this role, you'll report to the Director of Solutions, EMEA & APAC. This is a genuinely exciting role-our first dedicated New Business Solution Lead in EMEA, created to help us win and shape relationships with prospective clients from the very first conversation.

You'll thrive here if you:

• Build trust and rapport with new people fast
• Get energy from pitching and winning over a room
• Can translate a prospect's challenges into a solution that lands
• Own It Together with the internal team to bring it all together
• Juggle multiple live opportunities and deadlines without losing momentum

What You’ll Do:

• Partner with current and prospective clients to help them understand EZRA’s offering and its potential impact on their learning and development strategies
• Partner with Sales to develop and deliver presentations, workshops, and proposals
• Lead discovery workshops with clients to understand their talent priorities and how to operationalize them through EZRA’s offerings
• Design solutions that meet clients’ needs using different coaching formats, content configuration, assessments, and more
• Design engagement strategies to increase the use of EZRA across large global organizations; partner with Marketing to develop and implement those strategies
• Advise and design measurement strategies that examine the return on investment of EZRA; partner with the Insights & Assessments team to conduct and report-out on the results

About You:

• 5+ years' experience in a HR or Learning and Development consulting role, internal Learning and Development role, or Solutions Consulting role
• Masters Degree in Organizational Psychology or similar
• Experience leading consultations and engagement with senior level team members across a range of industries; international experience is expected
• Consultative in approach, curious and keen to learn from internal and external partners, including our clients
• You can encourage and lead other team members, you are a collaborative worker, and motivated to succeed

Life at EZRA:

• Your Own World-class coach to help you grow personally and professionally.
• Coaching for Friends and family because coaching is a gift worth passing on.
• Charity Days to support the causes close to your heart - because doing good feels good.
• Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits flex to fit your location and lifestyle.
• A welcoming place to do your best work. Comfortable, collaborative and inclusive.

#LI-Hybrid

We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.

We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.

In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.