Solutions Engineer: AI-Driven Digital Tools for Impact

MCR Pathways; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

30 days annual leave in first year

7% Employer Pension Contribution

3 further days of annual leave between

Job summary

MCR Pathways in Glasgow is seeking a Solutions Engineer who can turn tech ideas into real-world tools that help mentors and young people. You will bridge between technical and user-friendly aspects and lead digital projects end-to-end.

The role focuses on AI-enabled prototyping, ethical testing, data mapping, and moving from Salesforce to modern platforms, while managing data privacy and security considerations.

Qualifications

• Creative, resourceful professional who is passionate about youth development and technical excellence. Translate complex business needs into actionable technical requirements.
• Coordinate with people from across the charity, helping teams work together smoothly and keep projects on schedule.
• Strong IT skills with an interest in AI, automation and data mapping.
• Value user research, empathy and clear communication, ensuring people know how to use tools.
• Able to work independently or as part of a team on multiple simultaneous projects.

Responsibilities

• Lead on digital projects from start to finish – ensuring the right people are involved and the steps are clear.
• Use AI/LLM tools to rapidly prototype solutions and design UAT for ethical, accurate outputs.
• Bridge technical and user-friendly concerns with requirements gathering and user research.
• Help look after digital tools and guide migration from Salesforce to newer platforms.
• Manage AI-specific risks, including data privacy and security auditing from day one.

Job description

MCR Pathways in Glasgow is seeking a Solutions Engineer who can turn tech ideas into real-world tools that help mentors and young people. You will bridge between technical and user-friendly aspects and lead digital projects end-to-end.

The role focuses on AI-enabled prototyping, ethical testing, data mapping, and moving from Salesforce to modern platforms, while managing data privacy and security considerations.