SOLUTIONS ENGINEER

Threatlocker Inc; Reading; On-site; GBP 60,000 - 90,000; Full time

Job summary

ThreatLocker Inc. is seeking a Solutions Engineer to support clients through the product lifecycle from a Reading, UK office. The role focuses on acting as a technical expert, delivering detailed solution specifications, and collaborating with sales to implement initiatives.

The ideal candidate has 5+ years in IT solutions, cybersecurity experience, and strong communication and business analysis skills to bridge technical and commercial needs.

Qualifications

• Minimum five years of professional IT solutions experience.
• Experience in cybersecurity industry preferred.
• Understanding of system security best practices.
• Strong business analysis skills.
• Understanding of the sales cycle.
• Excellent verbal and written communication.

Responsibilities

• Support post-sales audit reviews and technical client support.
• Provide detailed specifications for proposed solutions.
• Assist engineers in creating demos of proposed solutions.
• Analyze current technologies to identify gaps in processes.
• Document and monitor requirements for proposed updates.
• Collaborate with sales to monitor progress and implementation.
• Facilitate product training webinars.
• Represent the brand at conferences and trade shows.
• Work at Reading location in-office.

Skills

IT solutions experience

Cybersecurity knowledge

Business analysis

Sales cycle understanding

Communication skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SOLUTIONS ENGINEER

Full Time UNITED KINGDOM, Reading, Reading, GB

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader that stops cyberattacks before they happen. The company’s Zero Trust Platform prevents breaches from both known and unknown threats by allowing only explicitly trusted software and activity across endpoints, networks, and cloud systems. Built to deploy quickly and scale across complex environments, the platform reduces operational overhead while keeping business running uninterrupted. Headquartered in Orlando, Florida, with offices in Dublin, Dubai, and Brisbane, ThreatLocker protects over 70,000 organizations worldwide.

POSITION OVERVIEW

ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Solutions Engineers are responsible for, but not limited to:

• Managing post-sales cycle to providing technical support to client through audit reviews
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
• Document and monitor requirements needed to institute proposed updates in relation to customer experience
• Work alongside sales teams to successfully monitor progress and implementation of initiatives
• Account for possible project challenges or constraints and proactively seek to manage challenges
• Create and deploy product training webinars
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter
• The role will be based at our Reading location and is an in-office position.

REQUIRED QUALIFICATIONS

• Minimum of five years of professional experience in IT solutions
• Experience within cybersecurity industry, preferred
• Understanding of best practices regarding system security measures
• Advanced understanding of business analysis techniques and processes
• Understanding of sales cycle
• Excellent verbal and written communication

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.