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Solutions Engineer

Couchbase

London

On-site

GBP 30,000 - 33,000

Full time

25 days ago

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Job summary

Couchbase is seeking a Solutions Engineer to support its growing user community and drive customer success. This role involves guiding customers in utilizing Couchbase Server, collaborating with sales, and presenting technical solutions. Ideal candidates will have a strong background in pre-sales engineering and a passion for solving customer challenges.

Benefits

Generous Time Off Program

Wellness Benefits

Financial Planning

Career Growth Opportunities

Fun Perks like Food & Snacks

Qualifications

4+ years of pre-sales engineering experience for enterprise back-end software.
Familiarity with NoSQL databases is a plus.
Proactive in engaging with customers.

Responsibilities

Guide customers in solving their problems with Couchbase Server.
Collaborate closely with the sales team on account strategy.
Develop and deliver outstanding product presentations.

Skills

Presentation skills

Problem-solving

Customer engagement

Education

BS in Computer Science or Engineering

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As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.

We are seeking a Solutions Engineer to support the rapidly growing Couchbase user community and drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical aspects of a sales engagement. This includes explaining NoSQL advantages, elucidating how Couchbase Server works, and demonstrating how it can solve the customer’s problem. Your role will involve instilling excitement in customers about adopting this new approach for fast and scalable databases.

Responsibilities

Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology.
Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts.
Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
Develop and deliver outstanding company/product presentations and demonstrations.
Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications.
Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape.
Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective.
Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices.

Preferred Qualifications

4+ years of pre-sales engineering experience for enterprise back-end software.
2+ years of experience with RDBMS, including schema modeling, performance tuning, and configuration.
Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers.
Experience engaging with developers.
Passion for delving into technical issues and solving customer problems.
Proactive in engaging with customers.
Familiarity with NoSQL databases or other distributed high-performance systems is a significant plus, but not required.
BS in Computer Science, Engineering, or equivalent experience.

Why Couchbase?

Benefits

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

Generous Time Off Program - Flexibility to care for you and your family
Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
Career Growth - Be valued, Create value approach
Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
And much more!
Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.

Learn More About Couchbase

News and Press Releases

Couchbase Capella

Couchbase Blog

Investors

Disclaimer

Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Engineering and Information Technology
Industries
Software Development

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