Solutions Engineer

Randstad (Schweiz) AG; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a Solutions Engineer to join their vibrant team in London. In this full-time on-site role, you will leverage your customer support experience and passion for AI to assist clients in navigating their people operations. Your responsibilities will include integrating software solutions, providing consulting services, and ensuring seamless system integration. This position offers a unique opportunity to work with cutting-edge technology in a collaborative environment, making a significant impact on client success and satisfaction. If you're ready to take your career to the next level in an exciting and dynamic setting, this role is for you.

Qualifications

• Experience in customer support and strong communication skills are essential.
• A bachelor's degree is required for this role.

Responsibilities

• Support customers using AI and automation solutions.
• Integrate software solutions and provide consulting services.

Skills

Customer Support

Problem-solving

Analytical Skills

Communication Skills

Presentation Skills

AI Enthusiast

Education

Bachelor's degree

Tools

SaaS

IT systems

Software Integration

Job description

Company Description

Zelt is a next-generation platform for people operations that enables enterprises to manage their workforce across the employee lifecycle in a single system. The platform simplifies and automates people processes across HR, Finance, and IT functions with a range of applications like onboarding, holidays, payroll, expenses, reviews, and asset tracking.

Role Description

This is a full-time on-site role for a Solutions Engineer at Zelt, based in our sun-filled office in London. The Solutions Engineer will be responsible for supporting customers on an ongoing basis using AI and automations, integrating software solutions, providing consulting services, sales support, presales activities, and ensuring seamless system integration.

Qualifications

• Previous Customer Support experience
• AI entusiast
• Excellent problem-solving and analytical skills
• Excellent communication and presentation skills
• Experience with SaaS, IT systems and software integration
• Bachelor's degree