Solutions Engineer

Couchbase, Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company as a Solutions Engineer, where you'll support the growing Couchbase user community. You'll drive customer success by explaining NoSQL advantages and demonstrating Couchbase Server's capabilities. Collaborate with sales and technical teams to ensure customer satisfaction and manage technical aspects of sales engagements. Your role will be pivotal in instilling excitement about innovative database solutions.

Benefits

Generous Time Off Program

Wellness Benefits

Financial Planning

Career Growth

Fun Perks

Qualifications

• 4+ years of pre-sales engineering experience for enterprise back-end software.
• 2+ years of experience with RDBMS, including schema modeling and performance tuning.

Responsibilities

• Guide customers in solving their problems with Couchbase Server.
• Collaborate with sales team on account strategy and identify opportunities.
• Develop and deliver outstanding company/product presentations.

Skills

Presentation Skills

Problem Solving

Customer Engagement

Education

BS in Computer Science

Job description

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.

We are seeking a Solutions Engineer to support the rapidly growing Couchbase user community and drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical aspects of a sales engagement. This includes explaining NoSQL advantages, elucidating how Couchbase Server works, and demonstrating how it can solve the customer's problem. Your role will involve instilling excitement in customers about adopting this new approach for fast and scalable databases.

Responsibilities:

1. Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology.
2. Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts.
3. Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
4. Develop and deliver outstanding company/product presentations and demonstrations.
5. Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications.
6. Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape.
7. Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective.
8. Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices.

Preferred Qualifications:

• 4+ years of pre-sales engineering experience for enterprise back-end software.
• 2+ years of experience with RDBMS, including schema modeling, performance tuning, and configuration.
• Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers.
• Experience engaging with developers.
• Passion for delving into technical issues and solving customer problems.
• Proactive in engaging with customers.
• Familiarity with NoSQL databases or other distributed high-performance systems is a significant plus, but not required.
• BS in Computer Science, Engineering, or equivalent experience.

Why Couchbase?

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase's mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers— all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.

We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs
• Financial Planning - RSU equity program, ESPP program, Retirement program, and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
• And much more!

Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.

Learn more about Couchbase:

• News and Press Releases
• Couchbase Capella
• Couchbase Blog
• Investors

Disclaimer:

Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

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