Solutions Engineer

Hack The Box; Greater London, Folkestone; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private Health Care & Life Insurance

Home Office Allowance

Ticket Restaurant Allowance

Paid paternity leave

Training & conference budget

State-of-the-art equipment

Full access to Hack The Box labs

Remote option with London/Folkestone-;

Office option in London/Folkestone

Job summary

Hack The Box is seeking a Solutions Engineer to join a global team. You will deliver tailored demos, support enterprise clients, and partner with success teams to drive value for cybersecurity learners and practitioners.

The role emphasizes becoming a SME, running trainings, and enabling growth across HTB offerings. The position is fully remote with a London/Folkestone office option, and includes relocation support and cross-department collaboration.

Qualifications

• 3+ years in customer-facing roles as Solutions Engineer or similar in cybersecurity.
• Strong SaaS and cybersecurity concepts understanding.
• Curiosity, learning mindset, and ability to engage executives and practitioners.

Responsibilities

• Plan and deliver tailored product demos to prospects and clients.
• Collaborate with Account Executives on deal strategy and technical wins.
• Guide customers through value-led trials of Hack The Box offerings.
• Build relationships with customer technical stakeholders for ongoing value.
• Conduct Hack The Box workshops and professional trainings.
• Dive deep into HTB content to become a strong SME.
• Provide technical story-based consultations and deliverables.

Skills

Customer-facing experience

Cybersecurity knowledge

SaaS understanding

Communication & rapport

Attention to detail

Curiosity & learning

Tools

Project tracking tools

Ticketing systems

CRM systems

Linux/Windows VMs

Macs

Job description

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity!

The core mission of the Solutions Engineer:

Embark on a quest to revolutionize Hack The Box’s presence in the cybersecurity landscape. Your mission is to provide technical, story-based consultations and deliverables while becoming a subject matter expert (SME) on all things Hack The Box. Within 4 months, you'll focus on mastering our products and services, delivering top-notch demos, and supporting our enterprise clients in their cybersecurity journey. In the next year, your role will expand to include professional trainings and workshops, contributing to our ongoing growth and success.

Location & Work Mode:

• Full-time employment
• 3 options (order of preference)

• UK preferred (fully remote)
• Athens, Greece (hybrid)
• Anywhere in Europe - through an EoR employment

Relocation

We offer a 10% relocation bonus on the annual salary to support your relocation to Athens, Greece

In addition, you would benefit from a 50% tax reduction on your income as part of the relocation.

We'll support you with accommodation during the first few weeks

The fellowship you’ll be joining:

Join a band of talented SE’s with diverse expertise in consulting, penetration testing, incident response, and security operation centers. You'll report to the Senior Director, Global Solutions Engineering, and collaborate extensively with various departments, including Content Development, Product, Engineering, Customer Success, Marketing, Infrastructure, and Analytics. Your role is crucial in bridging technical knowledge and practical application to help our clients realize exceptional results and value from our offerings.

Technology tools & weapons you’ll be using:

• Project tracking tools
• Ticketing systems
• CRMs
• Linux & Windows virtual machines
• Macs
• A wide array of tools for offensive and defensive cyber operations
• Hack The Box Systems & Services

The adventures that await you after becoming a Solutions Engineer at Hack The Box:

• Plan and deliver tailored and impactful product demos to new prospects and existing clients.
• Collaborate with Account Executives and Customer Success Managers on deal strategy and paths to a “technical win”.
• Plan and guide customers through value-led trials and evaluations of Hack The Box’s offerings
• Build and maintain relationships with customer technical stakeholders to ensure we continuously meet
• Conduct Hack The Box workshops and professional trainings.
• Dive deep into our HTB content to become a strong SME.
• Provide technical story-based consultations and deliverables to clients.

Skills, knowledge, and experience points required to unlock the role of Solutions Engineer at Hack The Box:

• 3+ years of experience in a customer-facing role as a Solutions Engineer, Technical Consultant, or similar in the Cybersecurity space.
• Strong understanding of SaaS models and cybersecurity concepts.
• Relentless curiosity and hunger for learning.
• Natural ability to converse and build rapport with everyone from practitioners to executives.
• Strong attention to detail and organizational skills

Strong assets include:

• Past experience working with Channel Partners in the EMEA region.
• Past work experience in Technical Consulting, Penetration Testing, Red Teaming, DFIR, or a combination of these fields is a strong asset.
• Relevant certifications in cybersecurity (e.g., CJCA, CDSA, CPTS, CEH, OSCP, CISSP)
• Prior experience with the Hack The Box platform

What your Hack The Box adventure will have in store:

• You have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• You experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• You embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• Most importantly, you have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

The gems you’ll be enjoying as a Solutions Engineer :

• Private Health Care & Life Insurance
• Home Office Allowance
• Ticket Restaurant Allowance
• Paid paternity leave
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack
• Fully remote is an option. But we do have an office in London & Folkestone, UK

News & Resources:

• We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026).
• In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience!

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.

Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.