Solutions Engineer

Linear; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

5 weeks paid vacation

Paid co-working space or desk

Regular team events and off-sites

Employee-friendly equity terms

Daily meal and coffee stipend

4 months paid parental leave

Paid month off after 4 years & every 2

Job summary

Linear is seeking a Solutions Engineer to guide customers from evaluation through onboarding and expansion. You will partner with Sales to drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers.

The role is anchored in London with hybrid work: in-office three days a week in Shoreditch, collaborating closely with the regional sales team.

Qualifications

• 5+ years in Solutions Engineering, Pre-Sales, or similar role at a SaaS company.
• Strong hands-on experience with OAuth2 and GraphQL, data migrations and product integrations.
• Excellent communication skills to explain complex concepts to engineers and executives.
• Experience with Github and git; Jira preferred.
• CS degree or engineering background preferred.
• Collaborative mindset with cross-functional partnership across Sales, Product, and Customer Success.
• Comfort with SQL and scripting (Python or JavaScript).

Responsibilities

• Act as the customer's technical advisor across the lifecycle, partnering with Sales and Customer Success.
• Lead technical discovery and architecture for prospects and existing customers; map workflows to Linear configuration.
• Deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops.
• Design migrations and implementation plans; hand off to post-sale teams with context, decisions, risks and next steps.
• Build realistic, scalable demo environments and reference configurations for enterprise workflows.
• Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams.

Skills

OAuth2

GraphQL

SQL

Python

JavaScript

Github

git

Education

CS degree or engineering background

Tools

Jira

Job description

As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.

Location & work mode

This role is anchored to our London hub. We're looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.

What You'll Do

• Act as the customer's technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
• Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
• Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
• Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).
• Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
• Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.

What We're Looking For

• 5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
• Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
• Excellent communication skills - able to present complex technical concepts clearly to both engineers and executives
• Experience with Github and git; Linear and/or Jira strongly preferred
• Proven ability to build realistic, scalable demo environments and troubleshoot production issues
• CS degree or engineering background strongly preferred
• Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
• Comfort with SQL and scripting (e.g., Python or JavaScript)

What we offer

We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:

• Competitive salary and equity
• Employee-friendly equity terms
• Daily meal and coffee stipend on every workday
• Paid co-working space or desk
• Health coverage (based on country requirements)
• 5 weeks paid vacation, plus local statutory holidays
• 4 months paid parental leave
• Paid month off after 4 years & every 2 years thereafter
• Regular team events and off-sites

We are Linear - an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.