Solutions Engineer

Jobtailor; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a versatile generalist engineer to build integrations and the technical backbone enabling customers to connect distributed energy devices and participate in electricity markets. You will gather customer requirements and work with Product and market operators to deliver scalable solutions.

You will troubleshoot issues, shape the product from real-world feedback, and ensure quality while adapting to evolving scope and deadlines.

Qualifications

• Broad software engineering capability spanning implementation and design.
• Deep understanding of the domain, platform, and customers' technical challenges.
• Experience or proficiency with Python, React, Docker, and GCP.

Responsibilities

• Build integrations and technical infrastructure enabling customers to connect distributed energy devices, orchestrate them, and participate in electricity markets
• Understand customers' technical requirements
• Build integrations and solve complex technical challenges
• Help shape the product based on real-world feedback
• Talk to customers and gather user feedback
• Work closely with market operators and Product to deliver scalable engineering solutions
• Build and maintain integrations with customer systems, distributed energy devices, and third-party platforms
• Troubleshoot technical issues, support implementations, and design scalable solutions
• Steer customers toward a more direct launch plan and better user experience
• Turn customer feedback into product improvements
• Own the quality and impact of delivered products
• Manage time and support others in adapting to changing scope and deadlines

Skills

Generalist engineering

Domain understanding

Customer collaboration

Time management

Adaptability

Team coordination

Tools

Python

React

Docker

GCP

Job description

• Build integrations and technical infrastructure enabling customers to connect distributed energy devices, orchestrate them, and participate in electricity markets
• Understand customers' technical requirements
• Build integrations and solve complex technical challenges
• Help shape the product based on real-world feedback
• Talk to customers and gather user feedback
• Work closely with market operators and Product to deliver scalable engineering solutions
• Build and maintain integrations with customer systems, distributed energy devices, and third-party platforms
• Troubleshoot technical issues, support implementations, and design scalable solutions
• Steer customers toward a more direct launch plan and better user experience
• Turn customer feedback into product improvements
• Own the quality and impact of delivered products
• Manage time and support others in adapting to changing scope and deadlines

Requirements

• Generalist engineering capability spanning core software engineering, customer implementation, and solution design
• Deep understanding of the domain, platform, and customers' technical challenges
• Experience or proficiency with Python
• Experience or proficiency with React
• Experience with Docker
• Experience with GCP
• Ability to build and maintain integrations with customer systems, distributed energy devices, and third-party platforms
• Ability to troubleshoot technical issues and design scalable solutions
• Ability to work closely with customers, Product, and market operators
• Ability to manage time and adapt to changing scope and deadlines
• Visa sponsorship may be required to work within the UK

Core Competencies

Demonstrates expertise in building integrations and technical infrastructure for distributed energy devices, with a strong focus on customer implementation and solution design. Proficient in troubleshooting technical issues and designing scalable solutions while effectively managing time and adapting to changing project scopes.