Solutions Development Manager

JR United Kingdom; Belfast; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading digital marketing software company is seeking a Skai Labs Director in Belfast. This role combines client interaction with technical expertise to create tailored automation solutions for top-tier clients. The ideal candidate will have strong communication skills and significant experience in B2B software, focusing on innovative solutions to enhance client experiences.

Benefits

Flexible work environment

Career development opportunities

Competitive salary

Qualifications

• 5+ years of experience in B2B software.
• Experience with Cloud storage and REST APIs.
• Ability to work independently on multiple projects.

Responsibilities

• Lead scoping, design, and development of automated solutions.
• Support sales teams by highlighting solution capabilities.
• Monitor and maintain custom solutions for clients.

Skills

Effective communication skills

Problem-solving

Project management

Technical presentation

B2B customer interaction

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Zapier

Integromat

REST APIs

Cloud Storage (GCS, AWS)

Job description

Social network you want to login/join with:

Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

Our work environment is very fast-paced and entrepreneurial. We work hard, we play hard, and we always do whatever it takes to delight our customers.

The Skai Labs team is responsible for creating innovative, cutting-edge solutions to the business problems faced by the world’s largest brands. As a Skai Labs Director, you will report to the VP, Skai Labs, partnering to identify, lead, and prioritize your projects. Your solutions will take many forms, focusing on enabling Skai’s largest clients to leverage any one of Skai’s products.

This role requires a unique mix of client-facing and technical experience, focusing on scoping and building automation tailored to the client’s most critical business needs. You will communicate directly with clients and prospects, including media teams at some of the world's largest companies. You will need to understand the unique business challenges faced by our most sophisticated advertisers, and you will be given the opportunity to design and lead the development of solutions Skai has never created, to augment Skai’s native capabilities, You will also participate in building a library of solutions that will potentially be reused by this client and others, and get adopted into the main Skai products.

What You’ll Do:

• Lead the scoping, design, and development of automated tailored solutions, while focusing on Skai’s standards and connecting the team and solutions to Skai’s architecture, services, and offerings.
• Help shape the right solution for a client’s needs in the early phases of the project. This is in order to come up with a viable, efficient solution, which best utilizes Skai’s capabilities, while presenting a broader and long-term view.
• Support Skai’s sales teams, highlighting the capabilities of our unique team, and presenting the various ways in which our solutions can solve their most unique challenges.
• Execute, monitor, and maintain our suite of custom solutions, making sure all active automation runs as expected for all our clients.
• Help the Skai Product team identify new opportunities and client needs, as well as support the design of new features and internal processes, to enhance the client experience and improve the product’s ease of use.

Requirements:

• Bachelor's degree in Computer Science or Information Systems, or related technical field, or equivalent practical experience
• 5+ years of experience working directly with customers in B2B software
• 5+ years of experience working with technologies such as Cloud Storage (GCS, AWS), REST APIs, large CSV files, databases, etc.
• Experience working with automation tools (such as Zapier or Integromat) preferred
• Effective communication skills; ability to adapt your message to the technical level of the audience, and comfort presenting technical materials to large groups
• Ability to work independently, manage multiple projects simultaneously, and solve problems creatively and analytically
• Experience in the online advertising industry is preferred

Equal Opportunity Employer

Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.