Solutions Consultant

JR United Kingdom; Milton Keynes; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading financial technology firm is seeking a Solutions Consultant to facilitate client onboarding and improve service delivery for their SaaS accounting solutions. This role involves collaboration across teams to enhance customer experience and contribute to product innovation. The ideal candidate will possess a strong background in accounting and SaaS, along with excellent communication and project management skills.

Benefits

Competitive salary

Benefits

Career development opportunities

Collaborative work environment

Qualifications

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Understanding of technology in the accounting sector is beneficial.

Responsibilities

• Partner with Strategic Account Managers on customer onboarding.
• Gather and relay customer feedback to support product innovation.
• Coordinate cross-functional support for smooth client experiences.

Skills

Communication

Project Coordination

Problem Solving

Education

Chartered Accountant qualification

Experience in audit/accounting or SaaS

Job description

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Salary: £60,000 - £70,000 + up to 25% bonus

We’re looking for a motivated, detail-oriented Solutions Consultant to support strategic customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery.

Key Responsibilities:

• Partner with Strategic Account Managers on customer onboarding and implementation.
• Develop tailored project and demo strategies focused on client value.
• Coordinate cross-functional support to ensure smooth client experiences.
• Contribute to the improvement of internal knowledge bases and scalable processes.
• Gather and relay customer feedback to support product innovation.

Requirements:

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Strong communication, project coordination, and problem-solving skills.
• Experience in or understanding of technology in the accounting sector.
• Bonus: Chartered Accountant qualification, audit tech experience, or CRM/product management skills.

Why Join Us:

• Work with innovative financial tech and global teams.
• Enjoy a collaborative, flexible, and inclusive work environment.
• Competitive salary, benefits, and career development opportunities.