Solutions Architect — AI Platform & Enterprise Impact

Synthesia; Greater London; On-site; GBP 75,000 - 100,000; Full time

Job summary

Synthesia, a leading AI video platform based in London, is seeking a Solutions Architect to define and build customer engagements. You will work across Sales, Product, and Engineering to ensure successful implementations and drive measurable business impact.

The ideal candidate will have 5+ years of experience in a SaaS environment, with strong skills in stakeholder management and solution architecture. Join us to help shape the future of visual communication!

Qualifications

• 5+ years in Solutions Architecture, Technical Consulting, or Pre‑Sales within a SaaS environment.
• Strong project and stakeholder management across multiple workstreams.
• Hands‑on experience with APIs, workflows, or integrations.
• Excellent storytelling and communication skills.
• A commercial mindset.

Responsibilities

• Lead customer implementations end-to-end, ensuring adoption and scalability.
• Design architectures mapping capabilities to customer use cases.
• Partner with Sales on solution scoping and API demos.
• Build proofs of concept to accelerate customer buy-in.
• Act as a trusted advisor to technical and business stakeholders.

Skills

Customer implementation management

Technical decision-making

Architectural design

Stakeholder management

API integration

Storytelling skills

Job description

Synthesia, a leading AI video platform based in London, is seeking a Solutions Architect to define and build customer engagements. You will work across Sales, Product, and Engineering to ensure successful implementations and drive measurable business impact.

The ideal candidate will have 5+ years of experience in a SaaS environment, with strong skills in stakeholder management and solution architecture. Join us to help shape the future of visual communication!