Software Trainer

Sanderson; City Of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the insurance sector is seeking a proactive Systems Trainer to design and deliver training programs on Microsoft Office and insurance software. This role involves engaging training sessions and developing eLearning materials to ensure staff are confident in their tasks. The ideal candidate will have experience in a regulated financial services environment and be skilled in both in-person and virtual training delivery.

Qualifications

• Experience in delivering training in-person and virtually.
• Advanced knowledge of Microsoft Office Suite.
• Strong experience in designing eLearning content.

Responsibilities

• Design and deliver Microsoft systems training aligned with business needs.
• Develop interactive eLearning materials.
• Provide first-line support for user queries.

Skills

Microsoft Office Suite

eLearning Content Design

Training Delivery

Interpersonal Skills

Tools

Adobe Captivate

Digital Adoption Platforms

Job description

Sanderson City Of London, England, United Kingdom

Software Trainer

Sanderson City Of London, England, United Kingdom

Get AI-powered advice on this job and more exclusive features.

This range is provided by Sanderson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Sanderson

Account Development Manager, Insurance - Recruitment. People Solutions & Consultancy. Outsourcing. Research & Insights.

Systems Trainer

Location: City of London - Hybrid Working.

We are seeking a proactive and adaptable Systems Trainer to support the design, development, and delivery of training programmes. For the initial 6 Months, you will be engaged in a 6 Month project to train the Asia arm of this global London Market insurer on the Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint. You will then have the opportunity to be trained on various insurance administration solutions to train staff due to new acquisitions and starters, ensuring users are confident and capable in their daily tasks.

Key Responsibilities:

1. Design, plan, and deliver engaging Microsoft systems training—both in-person and virtually—aligned with business needs.
2. Assist with developing interactive eLearning materials using tools such as Adobe Captivate and digital adoption platforms.
3. Maintain accurate training documentation and Management Information (MI) records.
4. Provide first-line support for user queries and assist in resolving system-related issues.
5. Collaborate with internal teams and external partners to identify areas for training support and improvement.
6. Deliver training on core insurance software, Microsoft Office (including Teams and O365) at an advanced level, and other internal IT applications.
7. Assess training needs at both individual and group levels to tailor learning solutions.
8. Research and update training content regularly to ensure relevance and effectiveness.
9. Utilise new technologies, including digital adoption platforms and Microsoft Teams, to enhance learning delivery.
10. Conduct post-training assessments to evaluate knowledge transfer and identify areas for improvement.

About You:

1. Proven experience in delivering training both in-person and virtually.
2. Experience of working within a regulated financial services environment.
3. Advanced knowledge of Microsoft Office Suite, including Teams and O365.
4. Strong experience in designing and maintaining eLearning content, preferably using Adobe Captivate and digital adoption platforms.
5. Exceptional attention to detail and organisational skills.
6. Ability to prioritise tasks and manage multiple projects simultaneously.
7. Self-motivated, with the ability to work independently and demonstrate initiative.
8. A flexible and positive attitude toward change and continuous improvement.
9. Professional, ethical, and operates with integrity.
10. Calm and resilient under pressure.
11. Strong team player with excellent interpersonal and relationship-building skills.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Insurance

Referrals increase your chances of interviewing at Sanderson by 2x

Sign in to set job alerts for “Software Instructor” roles.

London, England, United Kingdom 2 weeks ago