Software Support Intern - Paid 12-Week in Dundee

NCR Atleos; Scotland; On-site; GBP 11,000 - 16,000; Full time

Job summary

NCR Atleos, a global leader in expanding financial access, invites applications for a Software Support Internship in Dundee, Scotland. This 12-week paid internship offers hands-on experience in troubleshooting, collaborating with support engineers, and documenting incidents within enterprise software environments.

You will gain exposure to global teams and customers, develop troubleshooting and analytical skills, and contribute to delivering excellent service experiences.

Qualifications

• Students studying Computing, Information Technology, Software Engineering, or a related discipline.
• Returning to university after the internship.
• Strong technical aptitude.
• Excellent problem-solving skills.
• Customer-focused mindset.
• Strong communication skills.

Responsibilities

• Assist with troubleshooting software-related issues.
• Work with support engineers to diagnose and resolve problems.
• Document incidents and solutions.
• Analyse recurring issues and identify improvements.
• Support testing and validation activities.
• Collaborate with development and product teams.

Skills

Technical aptitude

Problem solving

Communication

Customer focus

Education

Student in Computing/IT/Software Engineering, etc.

Job description

NCR Atleos, a global leader in expanding financial access, invites applications for a Software Support Internship in Dundee, Scotland. This 12-week paid internship offers hands-on experience in troubleshooting, collaborating with support engineers, and documenting incidents within enterprise software environments.

You will gain exposure to global teams and customers, develop troubleshooting and analytical skills, and contribute to delivering excellent service experiences.