Software Support Internship

NCR Atleos Corporation; Dundee; On-site; GBP 138,000 - 193,000; Full time

Job summary

NCR Atleos is offering a Software Support Internship in Dundee, Scotland. The 12-week paid program runs May–August, giving you hands-on exposure to enterprise software environments and customer-facing support. You will investigate issues, document solutions, and collaborate with global teams to deliver quality service.

Ideal candidates are students in Computing/IT/Software Engineering returning to university, with strong problem-solving, communication, and a customer-centered approach.

Qualifications

• Must be a student returning to university after the internship.
• Strong technical aptitude and interest in software support.
• Excellent problem-solving and customer-focused mindset.

Responsibilities

• Assist with troubleshooting software-related issues.
• Work with support engineers to diagnose and resolve problems.
• Document incidents and solutions.
• Analyse recurring issues and identify improvements.
• Support testing and validation activities.
• Collaborate with development and product teams.

Skills

Troubleshooting

Problem solving

Communication

Customer focus

Education

Computing/IT/Software Eng

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Software Support Internship

Location: Dundee, Scotland

Duration: 12-week paid internship (May-August)

About the Role

Technology is about more than building products, it's also about ensuring customers receive exceptional support. As a Software Support Intern, you'll help investigate technical issues, support customers and internal teams, and contribute to delivering excellent service experiences.

What You'll Do

• Assist with troubleshooting software-related issues
• Work with support engineers to diagnose and resolve problems
• Document incidents and solutions
• Analyse recurring issues and identify improvements
• Support testing and validation activities
• Collaborate with development and product teams

We're Looking For Students

• Students studying Computing, Information Technology, Software Engineering, or a related discipline
• Returning to university after the internship
• Strong technical aptitude
• Excellent problem-solving skills
• Customer-focused mindset
• Strong communication skills

What You'll Gain

• Real-world technical support experience
• Exposure to enterprise software environments
• Development of troubleshooting and analytical skills
• Experience working with global teams and customers

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Company Culture

Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.