Paid Software Support Intern — Dundee (12 Weeks)

NCR Atleos; Dundee; On-site; GBP 12,000 - 16,000; Full time

Job summary

NCR Atleos in Dundee, Scotland invites a Software Support Intern to join our global teams. You will assist with troubleshooting software-related issues, support customers and internal teams, and help deliver excellent service experiences.

The role emphasizes documenting incidents, working with support engineers, testing and validation, and collaborating with development and product teams. Ideal for students studying Computing or IT who plan to return to university after the internship.

Qualifications

• Pursuing Computing/IT/Software Engineering studies.
• Return to university after internship.
• Strong technical aptitude and problem solving.
• Customer-focused mindset and strong communication.

Responsibilities

• Assist with troubleshooting software-related issues
• Work with support engineers to diagnose and resolve problems
• Document incidents and solutions
• Analyse recurring issues and identify improvements
• Support testing and validation activities
• Collaborate with development and product teams

Skills

Troubleshooting

Customer support

Documentation

Analytical skills

Communication

Collaboration

Education

Computing/IT/Software Engineering student

Job description

NCR Atleos in Dundee, Scotland invites a Software Support Intern to join our global teams. You will assist with troubleshooting software-related issues, support customers and internal teams, and help deliver excellent service experiences.

The role emphasizes documenting incidents, working with support engineers, testing and validation, and collaborating with development and product teams. Ideal for students studying Computing or IT who plan to return to university after the internship.