Software Support Engineer – SQL

TN United Kingdom; Manchester; On-site; GBP 32,000 - 40,000; Full time

Job summary

An established industry player is seeking a Software Support Engineer to join their dynamic team in Manchester. This role offers a competitive starting salary and the opportunity to work in a supportive environment where you will receive comprehensive training in the client’s software. You will be responsible for providing application support and resolving software issues, ensuring customer satisfaction. With a focus on SQL and T-SQL skills, this position is perfect for someone looking to grow their career in software support. Join a rapidly expanding company and make a significant impact in the tech industry!

Qualifications

• Experience in Application Software Support or Customer Support roles.
• Good SQL Server and T-SQL skills for database interrogation.

Responsibilities

• Provide 1st-3rd Line Software Support for clients.
• Handle call logging and software implementation tasks.

Skills

Application Software Support

Customer Support

SQL Server

T-SQL

Software Implementation

Programming Concepts

Communication Skills

Education

SQL Qualifications & Certifications

Job description

Software Support Engineer – SQL, Manchester

Client: Ascent People

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 9634c1f81e5e

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Description

Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided, along with formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work). The office is based in the Leicestershire area.

The skills needed for this role are:

1. Previous experience in an Application Software Support / Customer Support role
2. Experience in call logging and handling 1st-3rd Line Software Support issues
3. Experience working within environments such as Enterprise, CRM, or Financial software
4. Good SQL Server, T-SQL skills, ability to write scripts and interrogate databases
5. Experience in software implementation, both remote and onsite
6. Some understanding of programming concepts
7. Strong verbal and written communication skills

Salary: Competitive starting salary of 32K and benefits.

Applicants must pass pre-employment screening due to client requirements.

This is an office-based role, commutable from Coventry, Leicester, and Nuneaton.