Software Ops Admin (Maternity Cover) – Licensing & Orders

Westcoast Limited; Reading; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Employee referral bonuses

Gym access (Theale)

Perks & discounts

Job summary

Westcoast Limited in Reading is seeking a Software Operations Administrator on a maternity cover basis to provide essential operational and administrative support, processing Microsoft orders, handling vendor portals, and keeping records accurate. You will report to the Head of Product and work closely with Licensing Specialists.

The role requires excellent attention to detail, strong organisation, and the ability to manage multiple priorities.

Qualifications

• Experience with Microsoft licensing is desirable.
• Administration experience is advantageous.
• Strong knowledge of Microsoft Excel and Outlook.
• Ability to adapt to changing priorities and manage workload.
• Excellent attention to detail and accuracy.
• Strong written communication and interpersonal skills.

Responsibilities

• Process Microsoft orders accurately with a target 99% order accuracy.
• Navigate and work across vendor licensing portals.
• Set up contracts and maintain internal records.
• Proactively chase outstanding orders to ensure timely completion.
• Log licence change requests and perform admin tasks.
• Manage customer order cancellations in a professional manner.
• Respond to general order enquiries by phone and email.
• Produce and maintain backorder reports.
• Collaborate with Software Licensing Specialists and other internal teams.
• Keep up to date with Microsoft licensing programmes and processes.
• Report directly to the Head of Product.

Skills

Microsoft Excel

Outlook

Attention to detail

Time management

Communication

Open Licensing

Job description

Westcoast Limited in Reading is seeking a Software Operations Administrator on a maternity cover basis to provide essential operational and administrative support, processing Microsoft orders, handling vendor portals, and keeping records accurate. You will report to the Head of Product and work closely with Licensing Specialists.

The role requires excellent attention to detail, strong organisation, and the ability to manage multiple priorities.