Software Business Analyst

Principal; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

Principal is seeking a pragmatic Software Business Analyst to support multiple software and systems projects at a growing SME. You’ll sit between business operations and technical delivery, turning real business needs into clear, workable solutions.

Based in Horsham, the role offers high autonomy to shape systems and processes, with exposure to a wide range of technologies and collaborative teams. Excellent communication and the ability to simplify complexity are essential.

Qualifications

• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst.
• Ability to work across multiple projects in a fast moving SME.
• Excellent communication and stakeholder management.

Responsibilities

• Gather, document, and validate business requirements
• Translate needs into user stories, functional specs, and acceptance criteria
• Facilitate workshops with internal SMEs and manage expectations across teams
• Identify process improvements and automation opportunities
• Support backlog creation, prioritisation, and UAT
• Advise on system architecture, integrations, and data flows
• Work with external dev teams to ensure delivery aligns with requirements
• Produce clear documentation: process flows, diagrams, decision logs

Skills

Requirements gathering

User stories

Stakeholder management

Agile methodologies

Business analysis

Tools

Azure Entra / Active Directory

SQL Server basics

APIs and integrations

Cloud platforms (Azure/AWS/GCP)

Office 365 administration

Job description

Location: Horsham

Reports to: Finance Director

About the Role

We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over engineering.

Key Responsibilities

• Gather, document, and validate business requirements
• Translate needs into user stories, functional specs, and acceptance criteria
• Facilitate workshops with internal SMEs and manage expectations across teams
• Identify process improvements and automation opportunities
• Support backlog creation, prioritisation, and UAT
• Advise on system architecture, integrations, and data flows
• Work with external dev teams to ensure delivery aligns with requirements
• Produce clear documentation: process flows, diagrams, decision logs

Technical Skills

• Strong understanding of software delivery (Agile or hybrid)
• Office 365 user administration
• Azure Entra / Active Directory familiarity
• SQL Server basics (queries, data management)
• Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)

What You Bring

• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
• Ability to work across multiple projects in a fast moving SME
• Excellent communication and stakeholder management
• Comfortable advising non technical SMEs and simplifying complexity
• Pragmatic, organised, and confident challenging assumptions constructively

Nice to Have

• SME or scale up experience
• Knowledge of information security and data protection
• Experience with Jira or Azure DevOps
• Understanding of AI capabilities and how they translate into business features

What We Offer

• High autonomy and influence
• Opportunity to shape systems and processes
• Exposure to a wide range of technologies
• Supportive, collaborative environment