Soft Play Team Member: Safe, Fun Kids Area & Growth

Hungry Horse; Lancashire; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Team discounts 33% - 50%

Refer a friend bonus up to £1,500

Job summary

Hungry Horse in Lancashire is seeking a friendly Soft Play Team Member to supervise the play area, ensure safety, and help parents with needs, while delivering memorable service.

You will join a fun, inclusive team and contribute to a welcoming pub environment with a focus on family experiences, cleanliness, and smooth reception operations.

Experience not required as training is provided; English proficiency and a positive can-do attitude are key to helping guests feel valued.

Qualifications

• Willingness to learn and expand your skills.
• Genuine passion for great service and making customers feel welcome.
• A positive can-do attitude and real team player mindset.
• Sufficient spoken and written English to perform the role safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Keep reception and environment clean and tidy for service.
• Create a fun, safe environment and coordinate children's parties.

Skills

Willingness to learn

Customer service

Team player

English proficiency

Job description

Hungry Horse in Lancashire is seeking a friendly Soft Play Team Member to supervise the play area, ensure safety, and help parents with needs, while delivering memorable service.

You will join a fun, inclusive team and contribute to a welcoming pub environment with a focus on family experiences, cleanliness, and smooth reception operations.

Experience not required as training is provided; English proficiency and a positive can-do attitude are key to helping guests feel valued.