Soft Play Team Member

MOBOLISE; Lancashire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension

Brand discounts 33%

Family discounts 15%

Free employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

Refer a friend £1,500 bonus

Wagestream access

Retail discounts up to 30%

Job summary

Hungry Horse is seeking a friendly Soft Play Team Member to maintain high play standards for children and support parents in a welcoming, safe environment. You’ll join a fun, inclusive team with opportunities to grow your skills across our brand.

The role emphasizes customer service, teamwork, and safeguarding while encouraging family-friendly experiences. We offer a competitive salary with pension contributions and various staff perks to support your wellbeing and development within the

Qualifications

• Willingness to learn and expand skills.
• Passion for delivering great service to every customer.
• Positive, proactive team player with can-do attitude.
• Strong teamwork and collaboration with colleagues and parents.
• Sufficient spoken and written English to perform safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and keep reception area tidy.
• Create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

Skills

Willingness to learn

Great service

Positive can-do attitude

Team player

English proficiency

Job description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

As a Soft Play Team Member, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.