Soft Facilities Management Supervisor

Hywel Dda University Health Board; Pembroke Dock; On-site; GBP 28,000 - 32,000; Full time

Job summary

Hywel Dda University Health Board is seeking a motivated supervisor for Domestic Services with a focus on evening service delivery. The role involves leading a busy team across wards and departments, ensuring a high standard of cleaning and meal service.

You will oversee day-to-day operations at Tenby Cottage Hospital and Pembroke Dock Health Centre, requiring excellent communication, leadership and organisational skills, and a willingness to travel between sites as needed.

Qualifications

• Must have previous supervisory experience.
• Excellent communication and interpersonal skills.
• Proactive and organised approach to work.
• Commitment to maintaining high standards of service.
• Flexibility to support operational requirements.
• Ability to motivate and support team members.

Responsibilities

• Ensure Domestic Services staff provide high-quality cleaning and meal service across wards and departments.
• Oversee day-to-day operational management with emphasis on evening service delivery.
• Provide support and supervision to evening domestic teams at Tenby Cottage Hospital and Pembroke Dock Health Centre.
• Be willing to travel between sites in a timely manner.

Skills

Supervisory experience

Excellent communication

Interpersonal skills

Organised approach

Commitment to high standards

Flexibility

Team motivation

Job description

Job Overview

This post is a Fixed Term/ Secondment until 31.05.2027. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are seeking an enthusiastic, committed and highly motivated individual who is hardworking, forward-thinking and innovative in their approach. The successful candidate will possess excellent organisational and communication skills, with the ability to lead and support staff effectively while maintaining high standards of service delivery.

The post holder will be required to work 5 days on a 7-day rota between 3:00pm and 7:00pm. Flexibility to meet the needs of the service is essential. While applicants will not be required to work additional hours on a regular basis, the ability and willingness to provide occasional cover for annual leave, sickness absence, and periods of increased service demand would be advantageous.

This is an excellent opportunity for an individual looking to develop their supervisory experience within a busy and rewarding environment. We are looking for someone who can demonstrate a positive attitude, strong leadership skills and a commitment to continuous improvement.

Main duties of the job

Key qualities we are looking for:

• Previous supervisory experience
• Excellent communication and interpersonal skills
• A proactive and organised approach to work
• Commitment to maintaining high standards of service
• Flexibility to support operational requirements
• Ability to motivate and support team members

You will be responsible for ensuring that Domestic Services staff provide a high-quality, comprehensive cleaning and meal service across wards and departments.

The successful candidate will oversee the day-to-day operational management of the team, with a particular focus on evening service delivery. As part of this role, you will be expected to provide support and supervision to the evening domestic teams based at Tenby Cottage Hospital and Pembroke Dock Health Centre. Therefore, the ability to travel between sites in a timely manner is essential.

The ability to speak Welsh is desirable for this post; however, applications are equally welcomed from both Welsh and English speakers.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

UK visa sponsorship

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.